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- Bain Brief
- February 20, 2013
By Mark Gottfredson, John Norton, Julian Critchlow and Amit Sinha
Deregulation broke utilities apart, but many executives are now asking whether they should put the value chain back together.
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- Bain Brief
- October 11, 2012
By Julian Critchlow and Arnaud Leroi
Biomass offers unique advantages to utilities, but it needs a global supply chain and government subsidies for another decade.
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- Bain Brief
- October 11, 2012
By Jochem Moerkerken, Kim Petrick, Andreas Dullweber and Barney Hamilton
Customer loyalty has never been more important for utilities, since liberalization in European markets makes it easy for consumers to switch providers. Bain’s study on customer loyalty reveals the most common reasons for staying or leaving.
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- Bain industry brief
- June 20, 2012
By Matt Abbott and Joseph Scalise
Investments in electric utility infrastructure are at an all-time high in North America and Europe.
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- Bain Brief
- February 22, 2012
By Mark Gottfredson, Bruce Stephenson and Jason Glickman
Successful utilities don’t look far afield for growth; they profit from their core and expand from there.
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- Bain Brief
- December 05, 2011
By Sharad Apte and Julian Critchlow
The advent of shale gas is reshaping the global energy market, challenging the existing investment assumptions of utilities and generating new opportunities.
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- Bain Brief
- October 24, 2011
By Andreas Dullweber and Kim Petrick
As customers gain new choices, earning their loyalty has become a critical service issue for utilities
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- Bain industry brief
- September 06, 2011
By Tina Radabaugh and Joseph Scalise
Improving field service operations is a difficult task, but it can save utilities a lot of money, increase productivity and even make customers happier.
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- Bain capability brief
- August 12, 2011
By Jeff Melton, Kevin Loh and Jolyon Dove
Employees, like customers, respond positively to offers customized to their needs and preferences.
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By Stuart Levy and Joseph Scalise
The market for smart meter-enabled services is small, but competitors from other industries are eager to bundle such services into larger "e-home" offerings.
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- Bain Brief
- April 07, 2011
By Patrick Manning and Tim Polack
The bad-debt provisions of major European and North American utilities remain high well beyond the recession. They can ill afford to ignore such waste.
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- Houston Chronicle
- February 19, 2011
By Andy Steinhubl and Jose de Sa
Is it finally time to look at biofuels as true alternative for US transportation needs?
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- Bain video
- February 01, 2011
By Bain & Company Global Utilities practice
The demand for electric vehicles will result in improved battery technology for cars in this decade, and for large-scale utility power storage in the next.
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- Bain industry brief
- January 28, 2011
By Bain Global Utilities practice
As electric vehicles grow more popular, how should utilities respond?
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- Bain industry brief
- January 25, 2011
By Bain's Global Oil & Gas practice
Choosing the right cleantech investment can transform your company.
