Performance Improvement Publications

  • Learning from the lucky thirteen

    May 25, 2008 | Consumer Products | Brandweek

    There are two strategic steps that, year after year, have been proven to help brands outperform their competitors. It can't be all that difficult to remember two of anything, and yet we consistently see so many companies fail to stick to those two steps.

  • Finding your innovation fulcrum

    December 19, 2005 | Complexity management | The Wall Street Journal

    It's a constant trade-off faced by even the most successful companies, from Nokia to Honda to Starbucks: Customers are crying out for more and more innovation. Yet if you create too many offerings, costs spiral out of control; too few, and you miss out on profitable sales.

  • Innovation versus complexity: What is too much of a good thing?

    October 31, 2005 | Performance Improvement | Harvard Business Review

    What's the number of product or service offerings that would optimize both your revenues and your profits? For most firms, it's considerably lower than the number they offer today. The fact is, companies have strong incentives to be overly innovative in new product development. But continual