Performance Improvement Publications

  • Is your company caught in an IT alignment trap?

    June 11, 2008 | Information Technology | The Financial Times

    Most companies believe that information technology goals must be aligned with business goals to create value. Far fewer understand that alignment alone does not guarantee improved business performance. In fact, it can be a trap.

  • Are you sending your problems offshore?

    January 31, 2006 | Outsourcing & Offshoring | Harvard Management Update

    It seems straightforward enough—why not simply outsource routine financial reporting functions offshore? Sure, you'll save some money. But if these processes are flawed to begin with, you only transplant their inefficiencies elsewhere, missing the greater opportunity to streamline.