Performance Improvement Publications

  • How to Deal with "CAVE People" Who Stand in the Way of Change

    July 25, 2017 | Managing Change Blog

    How do you deal with employees who not only dig in their heels when they learn about a change program, but also encourage colleagues to resist, too?

  • Finding the "X" Factor in Product Design

    April 12, 2017 | Bain Brief

    Using a technique called design-to-X, companies can identify and prioritize the key elements of product design. Finding the X factor helps companies discover what customers truly value.

  • A Smarter Approach to Procurement

    February 24, 2017 | IndustryWeek

    Successful companies achieve greater savings by creating a collaborative partnership between procurement and the business.

  • Procurement Savings That Stick

    December 19, 2016 | Bain infographic

    External purchasing is the largest single expense at most companies. Businesses that think differently about procurement can reap big rewards.

  • Unearthing the Hidden Treasure of Procurement

    October 12, 2016 | Bain Brief

    Companies that think differently about procurement strike a rich vein of savings.

  • Michael Staebe: Get Real Feedback From Your B2B Customers

    May 27, 2016 | Bain video

    While most B2B companies solicit customer feedback, few are able to draw effective insights from the data gathered.

  • Operational Performance Improvement in Industrial Companies

    June 16, 2015 | Bain Brief

    By simplifying operational procedures and focusing the product ranges, companies can reduce complexity and increase revenue while reducing costs.

  • Why Procurement Matters

    January 22, 2015 | Bain video

    Procurement is often a leading cost item, but companies struggle to make the most of the savings opportunity.

  • Building a World-Class Global Procurement Organization

    October 08, 2014 | Bain Brief

    A serious procurement improvement effort can help a company reduce 5% to 15% of total procurement spending. But most global procurement organizations are not designed to make the most of the opportunities. Leading companies transform their procurement organizations by designing a global team that

  • Want more from Lean Six Sigma?

    November 30, 2007 | Performance Improvement | Harvard Management Update

    Lean Six Sigma can be a useful tool for fixing obvious problems like manufacturing or call center bottlenecks. Yet many companies have trained and deployed Lean Six Sigma black belts only to see little value accrue from their efforts.