Performance Improvement Publications

  • Changing Faces of the Cloud

    October 06, 2017 | Bain infographic

    As the cloud moves from niche to mainstream, providers can take three steps to adapt.

  • How Utilities Can Cut Costs in a Challenging Environment

    October 05, 2017 | Bain infographic

    Several trends are squeezing utilities' bottom lines. Leading utility companies are able to cut costs while building a stronger organization.

  • Supercharging Zero-Based Redesign

    September 14, 2017 | Bain infographic

    Automation and decision-making technologies are evolving rapidly, expanding the potential of a clean-slate approach to cost reduction.

  • Bury the pilot project and build a hothouse

    May 13, 2015 | Bain Brief

    Many lean programs fixate on cost, which fails to inspire employees over the long term. A more effective approach centers on improving the customer experience, not just boosting productivity. It emphasizes end-to-end process redesign based on eliminating the root causes of waste. And it runs tests

  • A Higher Bar

    October 08, 2014 | Bain Brief

    Few companies have gone far enough in connecting their legal and business strategies. As a result, the activities that could unlock the most value for the company can get crowded out by seemingly urgent but less important demands. However, some companies have figured out how their legal departments

  • Focus on the Customer

    August 13, 2014 | Bain Brief

    Many companies try to offer something to everybody. But the leaders take a different approach: they define their "design target" customers, tailor their products and services to appeal to these customers, and focus their organization to deliver exactly what these customers most value.

  • Just cutting costs won't cut it

    December 16, 2013 | Performance Improvement |

    Business leaders want finance, human resources, marketing and so on to evolve from operating resources and cost centers into full-fledged partners in executing strategies. For CFOs, the challenge is two-fold: making cost savings stick and adapting to changing expectations from internal customers.

  • How to break out from the G&A cost treadmill

    July 10, 2013 | Performance Improvement

    Companies want support functions to evolve from being operating resources and cost centers to full-fledged partners in executing strategies. To create lasting improvements in efficiency and effectiveness, high-performing companies focus on four things.

  • Management Tools & Trends 2013

    May 08, 2013 | Performance Improvement | Bain Brief

    Global executives who participated in Bain & Company’s 14th Management Tools & Trends survey see economic conditions improving in their industries. But their confidence has waned since our last survey in 2010 amid a slower recovery than many anticipated. As a result, 55% of executives surveyed are

  • Zero-based budgeting

    June 12, 2012 | Bain infographic

    Zero-based budgeting provides a practical way for companies to radically redesign their cost structures while boosting efficiency and competitiveness.