Retail Publications

  • Lean Six Sigma for the services industry

    May 19, 2008 | Performance Improvement | Bain Brief

    Lean Six Sigma was originally devised to eliminate waste and improve manufacturing quality to no more than 3.4 defects per million opportunities. But now the method—made popular at companies like General Electric Co., Xerox Corp.

  • The Complexity of Reducing Complexity

    December 31, 1996 | Consumer Products | Bain Brief

    Packaged-goods manufacturers are under pressure to cut the number of SKUs (stock-keeping units) they produce. Some of this pressure is internal-large numbers of SKUs increase complexity, and complexity costs money.