Retail Publications

  • Emerging Asia's grocery challenge

    March 12, 2014 | Consumer Products |

    Home to about 44% of the world’s population, Asia’s emerging markets boast macro trends that would delight any retailer: healthy GDP growth, a rapidly rising middle class and populations that are steadily moving into cities, where the economics of distribution favor modern trade. By Bain & Company

  • What Does It Really Take for Grocers to Win in Emerging Asia?

    February 12, 2014 | Retail | Bain Brief

    Despite the dazzling macro trends that make emerging Asia so attractive to grocery retailers, there are a host of obstacles that also make this region a tricky one. We’ve identified the nine critical rules any successful company must follow to win in this region, and three important

  • Omnichannel resolutions for 2014

    January 23, 2014 | Retail | Bain Brief

    Omnichannel growth for the holiday season was 3.5%, below our 4% forecast but above what many predicted. Growth in digital sales slowed to 12% to 15% despite record sales from mobile devices. The implications for retailers remain unchanged: To win, they have to deliver new omnichannel experiences

  • Luxury Goods Worldwide Market Study Winter 2014

    January 14, 2014 | Retail | Bain study

    The number of luxury consumers worldwide has more than tripled over the past 20 years to 330 million at the end of 2013, according to a study of 10,000 luxury consumers by Bain & Company in collaboration with Redburn Partners and Millward Brown. The findings reveal how seven luxury consumer

  • How to achieve the "perfect sale" - Bain Santiago

    December 12, 2013 | Customer Strategy & Marketing, Retail | Revista Portafolio

    Retailers who view selling as an art are learning that the process must more closely resemble a science. Bain & Company partners Giovanni Arnese, Mike Booker, Louis Lim and Marcello Tripodo identify the key parts of a model that links strategic goals to concrete results more effectively.

  • The omnichannel future - Bain Santiago

    November 10, 2013 | Customer Strategy & Marketing, Retail | Revista Portafolio

    To survive the growing number of channels through which customers can browse and purchase products, retail outlets will need to keep up with technology and trends.

  • Having it their way: The big opportunity in personalized products

    November 05, 2013 | Retail |

    Seeing that they can elevate customer loyalty and engagement, brands are taking personalization a big step forward into mass customization and discovering the value of letting customers create their own unique products.

  • Luxury Goods Worldwide Market Study Fall 2013

    October 28, 2013 | Retail | Bain study

    Propelled by Chinese tourism and new store openings, the Americas region surpasses China as the luxury goods growth leader.

  • Your employees' loyalty creates customer loyalty - Bain Santiago

    October 03, 2013 | Customer Strategy & Marketing, Retail | AméricaEconomía

    Federico Eisner explains how happy and engaged employees generate good customer experiences, which produce loyal customers.

  • The digital disconnect in consumer products

    October 02, 2013 | Bain Brief

    The digitally-entitled consumer—who expects to shop anywhere, anytime, from any device—has overturned decades-old business practices in books, fashion and travel. Grocery is next. While e-commerce sales of grocery products are small today, the influence of the smart phone toting consumer is growing