Retail Publications

  • Allison Gans: A Fresh Look at Store Labor

    November 06, 2015 | Retail | Bain video

    As consumer shopping habits continue to change, retailers need effective and transparent ways to reallocate worker hours. Bain Partner Allison Gans discusses three key strategies that successful retailers use to save on labor costs.

  • Andy Noble: Building the Modern Retail Organization

    November 05, 2015 | Retail | Bain video

    How do you become a successful omnichannel retailer? Bain Partner Andy Noble outlines the three rules that are essential to building a modern retail organization.

  • 2015 holiday sales outlook: Let the shopping begin

    October 20, 2015 | Bain Brief

    Bain is forecasting 4% growth in US retail sales this holiday season, below last year’s growth of 4.9% but directly in line with the five-year average. Our optimism stems from several factors, including consumers’ ability to spend and a healthy macroeconomic outlook for 2016. It is tempered,

  • Korean Fashion Needs to Bet on R&d, Not Speed - Bain Seoul

    August 29, 2015 | Retail | Chosun Ilbo

    Korea's fast-growing fashion industry is struggling. Despite growth in size, the industry is witnessing profitability deterioration. According to Korea Research Institute for Fashion Industry, the average operating margin of domestic casual fashion companies, including SPA brands, fell sharply to 0.

  • Digital China Boom

    July 08, 2015 | CEO Forum

    As China's e-commerce market evolves, the most successful retailers and brands will be those that invest to engage with customers at all three stages of this journey.

  • Three Rules for Building the Modern Retail Organization

    June 17, 2015 | Bain Brief

    As retailers aggressively pursue digital and omnichannel strategies, the winners are star ting to emerge. What separates leaders from laggards? A retailer’s ability to change the way it works and build the capabilities needed to deliver on its strategy.

  • Erika Serow: Why Stores Still Matter in an Online World

    June 17, 2015 | Bain video

    Even though digital sales are growing, physical stores continue to offer value to consumers who enjoy the social and tactile aspects of shopping, says Partner Erika Serow.

  • A Fresh Look at Store Labor

    June 17, 2015 | Bain Brief

    Considering the growth of omnichannel shopping, increasing service expectations and escalating costs, retailers are scrutinizing how—and how much—to spend on brick-and-mortar store sales associates, a major influence on customer advocacy.

  • Post-holiday outlook and the need to innovate

    January 28, 2015 | Retail | Bain Brief

    Traditional retailers will continue to face long-term challenges as lower-volume stores become unprofitable on a stand-alone basis. Breakthrough innovations will be needed to transform customer experiences and to modernize store networks. In this season’s final newsletter, we recap holiday sales

  • Making the Most of China's E-Commerce Boom

    January 21, 2015 | Forbes.com

    To win in China, the most successful companies not only serve customers throughout the online shopping journey, but use what they learn at each stage to continually innovate and disrupt their digital business models.