Bain Technology Insights

  • Why Customer Experience Matters More Than Ever for Enterprise IT

    May 07, 2014 | Bain Brief

    Some tech vendors have been able to thrive on their good relationships with IT buyers, even while end users struggled with their products. That’s changing as business heads become more involved in purchasing decisions. From here out, customer satisfaction will play a larger role in industry

  • Big Data: The organizational challenge

    March 11, 2014 | Organization | Business Day

    Industry analysts and media observers are hyping Big Data as the next big thing for every enterprise, and many companies have been rushing to climb on board. But is building an advanced analytics capability really worth the investment?

  • Mobile Payments: Finally Ready to Take Off?

    February 05, 2014 | Technology | Bain Brief

    In a broad survey across Western Europe and the US, consumers told Bain that although they are concerned about security and privacy, they are willing to try mobile payments—provided they see some benefits such as more convenience or better value. Banks, retailers and tech companies that act now to

  • Is Your Company Ready for the Internet of Things?

    February 05, 2014 | Technology | Bain Brief

    The rise of machine-to-machine computing and the Internet of Things represents a major architectural shift in computing—and an opportunity for companies in every industry. By 2017, we expect direct spending of $70 billion and related investment could reach $1.4 trillion.

  • Three ways that R&D complexity hurts innovation

    December 19, 2013 | Technology |

    Innovation is a top priority for most companies. But fewer than one in four executives believe their companies are effective at innovating. Why do so many see their companies flailing in this critical capability?

  • Is R&D complexity crippling innovation at your company?

    December 11, 2013 | Technology | Bain Brief

    Executives know that innovation is critical, but less than a quarter of them believe their organizations do it effectively. R&D complexity typically manifests itself in three areas: the project portfolio, the structure of the R&D organization and the development processes employed to manage

  • Using Big Data can yield big results for companies

    November 27, 2013 | Technology | The National

    Early adopters of Big Data analytics have gained a significant lead over the rest of the corporate world.

  • Companies adopting Big Data analytics to deal with challenges

    November 20, 2013 | Technology | The Economic Times

    Companies with the most advanced analytics capabilities are outperforming competitors by wide margins—the leaders are twice as likely to be in the top quartile of financial performance within their industries. But to get in the Big Data game, a company needs three kinds of table stakes: large

  • Software makers can turn cloud disruption into transformation

    November 17, 2013 | Technology |

    How should software leaders interpret the changes in their business landscape and what should they do to make sure that they’re not left behind by the software as a service (SaaS) wave?

  • The value of Big Data: How analytics differentiates winners

    September 17, 2013 | Information Technology, Technology | Bain Brief

    To gain a sustainable advantage from analytics, companies need to have the right people, tools, data, and intent. In our survey, most companies only did one or two of these things well, and only 4% excelled in all four. But to draw meaningful insights from big data that add value to your