Telecommunications Publications

  • The Great Mobile Detour

    January 25, 2001 | Telecommunications | Global Telecoms Business

    Wireless internet companies are taking the same wrong turns as their landline predecessors, according to Sarabjit Singh Baveja and Vince Tobkin of Bain & Company. To succeed, they will need to recognise the true power of the medium and should not expect quick returns

  • The 3G survival strategy

    November 30, 2000 | Telecommunications |

    Mobile operators have lost over a quarter trillion dollars in market value since the UK third generation (3G) mobile license auction. The telecoms debt market has dried up. Are the capital markets overreacting, or is 3G reaching an extinction level even for mobile operators?

  • Mobile Markets on the Move

    October 24, 2000 | Telecommunications | The Wall Street Journal Asia

    The mobile market is on the move. Over a quarter-trillion dollars has been stripped from the value of the major mobile telcos since the third generation (3G) mobile license auction earlier this year in Great Britain.

  • The 3G Challenge

    July 31, 2000 | Financial Services |

    While the mobile operator and equipment vendor communities are today filled with excitement about the future of 3G and the wireless Internet, it is worth a moment's sober reflection on some of the challenges ahead.

  • Delighting Customers Online

    June 19, 2000 | Telecommunications | eStrategy Brief

    The novelty of online shopping is wearing off, and customers are impatient with out-of-stock products, poor product information, and technical glitches. Will online retailers who really understand customers please step forward? If you don't claim your customers, others will.

  • Emerging Models in B2B Commerce

    May 31, 2000 | Telecommunications | E-Business Summit Conclusion Paper

    The great efficiencies created by B2B exchanges have resulted in a spectacular increase in the number of such businesses. What characteristics will separate the winners from the losers?

  • Panning for Gold: The Power of Customer Segmentation in Online Retailing

    May 30, 2000 | Telecommunications | eStrategy Brief

    All customers are not created equal. The companies that excel, both in the short and long term, are those that are not only thoughtful about where they acquire customers, but also learn to quickly segment the profitable, loyal ones from the fool's gold of bargain hunters.

  • Assuring the Price is Right Online

    April 14, 2000 | Telecommunications | eStrategy Brief

    In a world where competitors are pricing below cost, should a traditional company match prices online or build a sustainable business model and wait out its competitors? The Internet is a new channel, not a whole new ballgame.

  • A Wake-Up Call for Asian Telcos

    March 15, 2000 | Bain Sustained Cost Transformation | The Wall Street Journal Asia

    Recently, in the space of three weeks time, a 10-month-old Internet start-up raised more than $10 billion in debt and acquired a 129-year-old telecoms company valued at almost $40 billion.

  • Broadband Wireless - The Next Telecoms Gold Rush

    August 31, 1999 | Strategy | Global Telecoms Business

    Now that AT&T and Microsoft have staked their claims to CATV networks in the United States and portions of Europe and many telcos are gearing up for DSL deployment, a big question is: what major networks will be built and subsequently acquired?