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How to use this tool

This graphic displays the relative operational efficiency rankings of most US utilities. Click on any quartile to view a list of the utilities it contains, or use search to find a specific utility.

Learn more

Find out how utilities can cut costs even as consumption levels off, growth slows and competition increases.

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Operational Efficiency - O&M per customer

Utilities Company

Transmission

Distribution

Customer Service

A&G

Total

Dominion Energy, Inc.

$-3

$75

$31

$134

$242

TECO Energy, Inc.

$19

$65

$52

$160

$297

Berkshire Hathaway Energy

$91

$87

$42

$90

$313

Public Service Enterprise Group Incorporated

$49

$75

$108

$90

$322

Duquesne Light Holdings, Inc.

$21

$70

$45

$193

$329

Duke Energy Corporation

$38

$105

$37

$154

$339

Puget Energy, Inc.

$122

$67

$43

$113

$347

Pinnacle West Capital Corporation

$68

$90

$49

$151

$369

Edison International

$44

$103

$30

$192

$374

FirstEnergy Corp.

$154

$89

$43

$96

$383

PPL Corporation

$83

$108

$49

$157

$398

UGI Corporation

$112

$113

$50

$137

$413

CMS Energy Corporation

$193

$102

$34

$80

$413

SCANA Corporation

$32

$78

$65

$239

$416

Exelon Corporation

$84

$143

$67

$134

$428

NextEra Energy, Inc.

$21

$295

$23

$91

$432

Ameren Corporation

$65

$155

$49

$164

$437

UNS Energy Corporation

$93

$59

$48

$242

$441

PG&E Corporation

$55

$133

$39

$215

$445

IDACORP, Inc.

$47

$94

$43

$264

$448

Entergy Corporation

$67

$95

$50

$246

$467

Southern Company

$50

$127

$59

$221

$472

Energy Future Holdings Corp.

$287

$73

$5

$108

$473

Xcel Energy Inc.

$195

$76

$33

$167

$476

Consolidated Edison, Inc.

$51

$157

$67

$201

$479

WEC Energy Group, Inc.

$247

$72

$42

$131

$496

Sempra Energy

$61

$101

$35

$297

$496

Cleco Corporate Holdings LLC

$123

$106

$51

$191

$505

OGE Energy Corp.

$201

$115

$29

$164

$527

Eversource Energy

$204

$116

$69

$141

$532

Avangrid, Inc.

$126

$208

$122

$92

$556

DTE Energy Company

$160

$140

$82

$169

$556

CenterPoint Energy, Inc.

$355

$99

$13

$96

$564

CH Energy Group, Inc.

$41

$196

$74

$274

$585

Great Plains Energy Incorporated

$154

$106

$56

$280

$609

Vectren Corporation

$123

$111

$47

$296

$639

AES Corporation

$147

$103

$91

$292

$640

American Electric Power Company, Inc.

$303

$169

$42

$123

$641

MGE Energy, Inc.

$273

$94

$54

$222

$648

Unitil Corporation

$366

$124

$57

$147

$695

Black Hills Corporation

$250

$151

$37

$263

$701

Northern New England Energy Corp.

$374

$138

$22

$158

$703

NiSource Inc.

$99

$106

$35

$474

$730

Westar Energy, Inc.

$376

$117

$44

$284

$821

Otter Tail Corporation

$236

$135

$98

$346

$825

Alliant Energy Corporation

$507

$66

$42

$214

$834

National Grid USA

$279

$199

$72

$356

$910

UIL Holdings Corporation

$472

$322

$116

$76

$986