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How to use this tool

This graphic displays the relative operational efficiency rankings of most US utilities. Click on any quartile to view a list of the utilities it contains, or use search to find a specific utility.

Learn more

Find out how utilities can cut costs even as consumption levels off, growth slows and competition increases.

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Operational Efficiency - O&M per customer

Utilities Company

Transmission

Distribution

Customer Service

A&G

Total

NextEra Energy, Inc.

$17

$56

$24

$70

$167

Berkshire Hathaway Energy

$90

$85

$42

$88

$307

TECO Energy, Inc.

$22

$72

$47

$169

$310

Dominion Energy, Inc.

$39

$94

$32

$148

$316

Public Service Enterprise Group Incorporated

$49

$79

$103

$86

$318

Puget Energy, Inc.

$120

$77

$44

$107

$349

Duquesne Light Holdings, Inc.

$18

$81

$48

$205

$353

UGI Corporation

$113

$113

$43

$93

$363

Duke Energy Corporation

$38

$105

$38

$177

$363

Pinnacle West Capital Corporation

$68

$88

$46

$156

$369

FirstEnergy Corp.

$148

$77

$45

$99

$369

Edison International

$45

$104

$33

$198

$384

PPL Corporation

$81

$113

$54

$165

$415

CMS Energy Corporation

$206

$93

$38

$79

$420

UNS Energy Corporation

$90

$57

$46

$238

$430

Ameren Corporation

$58

$159

$51

$168

$440

Exelon Corporation

$78

$148

$75

$142

$445

SCANA Corporation

$25

$78

$68

$280

$454

Entergy Corporation

$66

$87

$47

$248

$456

Xcel Energy Inc.

$183

$74

$34

$162

$459

IDACORP, Inc.

$48

$94

$40

$277

$460

Energy Future Holdings Corp.

$283

$73

$5

$105

$467

Sempra Energy

$62

$99

$34

$281

$477

PNM Resources, Inc.

$156

$57

$25

$241

$484

Southern Company

$58

$124

$64

$230

$492

OGE Energy Corp.

$203

$96

$27

$170

$512

PG&E Corporation

$55

$172

$41

$245

$515

Eversource Energy

$180

$115

$73

$151

$520

Avangrid, Inc.

$124

$177

$114

$102

$524

Cleco Corporate Holdings LLC

$132

$105

$58

$195

$525

Consolidated Edison, Inc.

$48

$156

$63

$256

$526

DTE Energy Company

$164

$131

$73

$165

$536

CenterPoint Energy, Inc.

$338

$99

$14

$93

$545

CH Energy Group, Inc.

$43

$172

$70

$264

$549

WEC Energy Group, Inc.

$278

$82

$43

$157

$564

Hawaiian Electric Industries, Inc.

$50

$144

$85

$292

$571

Great Plains Energy Incorporated

$129

$107

$59

$293

$598

MGE Energy, Inc.

$242

$97

$44

$230

$619

Vectren Corporation

$143

$103

$43

$262

$621

American Electric Power Company, Inc.

$268

$168

$82

$126

$649

Black Hills Corporation

$233

$133

$37

$252

$656

AES Corporation

$142

$102

$129

$280

$657

Unitil Corporation

$336

$115

$62

$141

$663

Northern New England Energy Corp.

$365

$134

$29

$151

$690

NiSource Inc.

$95

$94

$38

$476

$718

Otter Tail Corporation

$248

$128

$95

$340

$822

Westar Energy, Inc.

$367

$125

$48

$300

$839

Alliant Energy Corporation

$559

$59

$37

$214

$874

UIL Holdings Corporation

$436

$307

$109

$96

$948

ALLETE, Inc.

$526

$181

$46

$394

$1148