Jose de Franca is a principal based in Bain & Company’s Sydney office. He is an expert in the firm’s Telecommunications practice and holds 14 years of consulting experience across numerous industries in Europe, Africa and APAC.
Jose holds particularly extensive telco expertise, having spent five years servicing both fixed line and wireless clients. He is deeply experienced in network, field service and services procurement strategy, as well as configuration design and transformation delivery.
He holds additional expertise in performance improvement, operating model, full potential transformation, sales and service episode design, retail go-to-market strategy and both commercial procurement strategy and execution.
Jose holds an MBA from the London Business School and a master’s degree in industrial engineering from the University of the Witwatersrand.