- 15+ years experience leading innovation and digital strategy
- Expertise in human centered design
- Background in customer experience execution and GTM implications
St.John is an expert associate partner in our innovation and design group, based in Austin.
With more than 15 years of experience with innovation and digital strategy, St.John focuses on helping companies become more customer-centric by creating stronger relationships with customers. He has advised clients to build customer experiences to win in the digital world, re-imagine their value proposition, digitally transform marketing, and enable new skills and capabilities.
St.John recently advised a retail company to design a new holistic customer offering to reposition their value proposition and operationalize an innovation operating model.
Prior to joining us, he worked at another top consulting firm.
St.John holds an undergraduate degree from Tulane University.
In his personal time, St.John enjoys exploring his new home in Austin with his family, playing tennis, and running half-marathons.