Coordinator, Global Talent Acquisition Assessment

WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHERE YOU’LL FIT WITHIN THE TEAM
You’ll be based in our Global Business Services (GBS) office in Mexico City as part of the Assessment Center of Excellence (CoE). In this role, you’ll support the execution and continuous improvement of digital assessment processes that are central to Bain’s global recruiting strategy. You’ll play a key role in ensuring a seamless experience for candidates and recruiting teams by coordinating, managing, and optimizing assessment delivery across regions.

WHAT YOU’LL DO

Facilitate screening process services for Talent Acquisition

• Coordinate and execute all aspects of screening assessments, including creation, distribution, and tracking across offices and hiring teams
• Initially support Global and Americas regional processes, with potential expansion to APAC and EMEA
• Partner with Talent Acquisition (TA) operations and program teams to implement digital assessments into recruiting workflows
• Track key recruiting dates, assessment deployments, and usage to ensure timely and successful completion prior to screening
• Provide day-of deadline support for high-volume recruiting processes
• Assist candidates with application questions and technical issues during assessments
• Troubleshoot technical issues with vendors
• Update internal and external communication materials, including templates, FAQs, and marketing materials

Provide ongoing training and support

• Support TA teams by answering questions on assessment tools and functionality
• Share reference materials and host office hours and training sessions
• Maintain and update resource libraries on SharePoint and MS Teams to ensure access to current information

Reporting, data maintenance, and analysis

• Create, update, and audit assessment data to ensure accuracy and integrity
• Develop reports to track assessment distribution and completion across hiring teams
• Manage candidate workflow updates and perform data audits as needed
• Update email communication templates
• Support TA teams with report development
• Track changes in Avature records and ensure stakeholders are notified
• Liaise with Assessment and Recruiting teams to ensure proper data entry
• Develop reports and metrics to support analysis and candidate screening
• Support the creation, distribution, and analysis of candidate feedback loops

Standardize digital assessment processes

• Partner with the Assessment CoE and Global TA teams to standardize assessment distribution across roles and channels
• Execute high-volume, standardized assessment tasks
• Identify opportunities to automate and improve pre-screening processes
• Support Avature testing and process development for future enhancements

ABOUT YOU

• Associate or Bachelor’s degree, or equivalent combination of education, training, and experience
• Minimum of 2 years of relevant experience
• Fluency in English
• Experience or strong interest in systems and reporting; Avature experience preferred
• Experience in a professional services environment preferred
• Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced, client-focused environment
• Ability to work independently and collaboratively across global teams
• Comfortable working in a highly virtual, global environment
• Strong attention to detail and process management skills
• High level of professionalism and discretion with confidential information
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word); intermediate Excel skills preferred