As the Covid-19 pandemic disrupts business processes, automation is on the rise. Bain Partners Hugh MacArthur, Michael Heric and Mark Dearnley explain how companies are using RPA, AI, process mining, workflow and other automation techniques to weather the downturn and position themselves for recovery.
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As the global pandemic deepens and the human cost of Covid-19 rises, the novel coronavirus outbreak is sending shocks through the world economy. But across industries, companies can take action now to protect their employees and customers and minimize the economic damage.