Rob Markey: Get Real Feedback From Your B2B Customers - Bain & Company

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Video

Rob Markey: Get Real Feedback From Your B2B Customers

The Net Promoter System® can facilitate relationship-enhancing conversations with your business customers.

  • December 17, 2015

Video

Rob Markey: Get Real Feedback From Your B2B Customers

If your customers are other businesses, you likely have complicated relationships with complicated organizations. Rob Markey, a global leader in the Customer Strategy & Marketing practice, discusses how the Net Promoter System® can facilitate relationship-enhancing conversations.

Read the Bain Brief: Get real feedback from your B2B customers

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