Rob Markey: Who Should Run Your Net Promoter System®? - Bain & Company

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Video

Rob Markey: Who Should Run Your Net Promoter System®?

When looking for a chief advocacy officer, it can be best hire from within.

  • December 17, 2015

Video

Rob Markey: Who Should Run Your Net Promoter System®?

When looking for a chief advocacy officer, it can be best hire from within. Rob Markey, a global leader in the Customer Strategy & Marketing practice, discusses how it's important to choose someone who has the respect of your organization's leaders to run your Net Promoter System.

Read the Bain Brief: Who should run your Net Promoter System?

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