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Consulting Magazine

Q&A with David Michels, Bain’s Global Leader for Results Delivery

Q&A with David Michels, Bain’s Global Leader for Results Delivery

Liz DeVito of ALM Intelligence recently sat down with David Michels of Bain & Company to discuss how the firm is evolving its approach to change management consulting.

  • aprile 28, 2020
  • Tempo di lettura min.

Consulting Magazine

Q&A with David Michels, Bain’s Global Leader for Results Delivery

ALM: How are you seeing the landscape evolve for Change Management given the current COVID-19 crisis? 

Michels: The waves of change that organizations were facing pre-Coronavirus were already unprecedented.  Now it’s clearly shifted into yet another gear, and it doesn’t look like we’ll be down-shifting any time soon. Many of our clients have moved quickly to stabilize and protect their businesses, employees, and customers, often using war room-type approaches. What we’re seeing now is that many are beginning to also look ahead and plan for a very different future.  They are thinking through all the levers that need to be pulled to recover and then retool for a new reality. The end result – change or risk eventual extinction. The companies most likely to emerge stronger will be those that understand that their institutional ability to change is a precious asset that needs investment, a source of real competitive advantage.

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