Consulting Support Services Roles
The people at the core of our success
Our Business Services group is fundamental to our success in running a world-class organization. Our formula is simple: We hire immensely talented people and give them everything they could possibly need to feel supported, be happy and excel at what they do.
Executive Assistants and Manager Assistants partner with our senior leadership to manage calendars, build client relationships and support case teams. Our Office Services teams ensure that each of our offices around the world is equipped to run smoothly, providing a high standard of customer service daily.
Finance is responsible for the accounting and reporting of our firm's financial results and for working with clients, employees and vendors on finance matters. It takes a large group of people to manage the various responsibilities of the finance function, and we have developed specialized teams of experts to achieve our objectives.
Graphics supports Bain case teams by designing and editing powerful presentations for clients. Team members create advanced artwork and manipulate photos using software such as Photoshop and Illustrator.
Information Services provides secondary research services and access to external published information and experts. Researchers are aligned to Bain's practice areas to offer specialized industry expertise. Supporting all of our offices from 30 locations, the IS staff speaks 31 languages.
Knowledge Management harnesses the best of ourBain’s individual and collective expertise. As key members of our Bain’s practices, Knowledge Management employees contribute thought leadership, content knowledge and operations support to case teams and practice leaders.
The Legal team ensures compliance with all applicable laws and the industry's highest professional standards across all of our global offices. Expertise includes data privacy, technology, contracts and employment law.
The mission of Global Marketing is to advance our reputation by reinforcing internally and externally a single global identity. Our team’s capabilities span brand management, public relations, digital marketing, product marketing, editorial, CRM, alumni relations, internal communications and creative services. Additionally, Global Marketing supports regions, local offices and practice areas in their awareness and relationship-building efforts.
Next-Generation Product Management helps our practices turbocharge our products across four dimensions: Technology Tools & Analytics; Benchmarks & Databases; Delivery Models & Partnerships; and Visual Design & Marketing. These tools are deeply embedded with clients and have been used successfully in more than 400 cases.
The Talent Management team is made up of Recruiting, Human Resources, Training, and the Bain Career Advisory (BCA). Our Recruiting team markets to, targets, screens and hires the best talent for all of our offices. Human Resources supports and advises staff and managers in matters related to recruiting, benefits, compensation, performance, career management, employee relations, and our policies and programs. The Training team is responsible for global, in-office and digital/online learning. The BCA takes pride in preserving lifelong relationships with our global network of alumni.
Our Technology Services Group includes roles across technical customer service, software application development/implementation, project management, infrastructure, and IT Security. Fun fact: the team collectively blocks 1.2M spam email viruses and 300k laptop attacks on a weekly basis.
Our Business Development (BD) team leads development of the Bain Alliance Ecosystem (BAE), a curated network of partnerships that helps clients and teams get better results faster. The team facilitates development and delivery of our partnerships through transaction support at key stage gates and one repeatable model for success.
Opportunities to grow vary across different teams, but know that you will be challenged in new ways as you make an impact on our business. At Bain, your professional development and opportunities for learning and progression are always top of mind. You can expect an ambitious, supportive and encouraging work environment to help you accomplish and define your professional goals.
Bain recognizes that the single most important ingredient of our success is our people. The goal of our interview process is to learn about you as a person and help you to learn more about Bain, the team and the type of work you will do here. Interviews vary across our Business Services teams, but expect to share specific examples from your work experience and key professional achievements.