BCN Roles
Expert Client Delivery
Expert Client Delivery
Work directly with case teams around the world
What You'll Do
What You'll Do
Expert Client Delivery (ECD) is an integral unit of Bain Capability Network. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutions across industries, domains specific expertise for corporate cases, contributing to client development, performing private equity diligence, and building intellectual property.
Expert Client Delivery is organized into multiple Centers of Excellence, each of which is focused on an industry, a capability, or a specific geography. Each CoE collaborates with Bain’s global Practice leadership, client-facing Bain leadership, other Bain teams, and end clients on the development and delivery of Bain’s proprietary products and solutions.
Career Path
Career Path
Roles in ECD are designed based on one’s education and prior work experience and have defined expectations when collaborating as part of a team:
- Analyst: Execute and deliver timely, high-quality, zero-defect output for assigned workstreams of a case and demonstrate proficient knowledge of tools and their applications
- Associate: Leverage experience and analytical capabilities to generate effective hypotheses and drive workflow along with guiding Analysts to deliver high-quality zero-defect work
- Project leader: Lead a team of Analysts and Associates to produce client-ready analysis, generating strong business insights with moderate support from the Manager/Senior Manager
- Manager and Senior Manager: Manage multiple projects and teams independently, take responsibility for outputs, quality, innovation, team operations & professional development
- Director and Senior Director: Drive overall management including key client relationships, people management, strategic firm-wide initiatives, compliance, and business operations
Committed to Your Professional Development
Committed to Your Professional Development
We firmly believe that working with great people in a supportive culture is the best way to achieve your full potential. A career at the ECD lets you apply your experience and expertise on a truly global stage.
Interaction with Global Clients and Case Teams
Expert Client Delivery solves business problems for clients across the world along with other Bain teams enabling exposure to international markets and industry dynamics. Individuals get exceptional networking opportunities by directly working with fellow Bainees across various Bain offices globally and with clients
Continuous Learning & Development
- Expert Client Delivery offers regular training programs across levels conducted by the BCN Academy in conjunction with the Global Training Team to continuously enhance and grow skills
- Our Professional Development framework is designed to enable regular coaching and guidance. We encourage frequent bi-directional discussions with supervisors and mentors to understand one’s full potential
- BCN Labs, our in-house think-tank, ensures that the knowledge quotient is high on cutting-edge techniques, tools, and methodologies by conducting seminars and knowledge-sharing sessions
Careers in ECD
Careers in ECD
What We Look For
- Robust analytical and problem-solving skill set
- Strong verbal and written communication skills
- Learning agility with the ability to adapt
- Consistent academic track record and extracurricular interests
- Relevant industry experience and domain specialization
- Team players with the ability to lead