베인은 홈페이지 기능 및 성능 개선을 위해 쿠키를 사용합니다. 이와 관련된 더 많은 정보는 개인정보 메뉴에서 확인하실 수 있습니다. 이 웹사이트를 계속 사용하시면 쿠키 사용에 동의하신 것으로 간주됩니다. 

Luis Lozada

상무, Mexico City

Luis

Luis Lozada is a principal in our Customer Strategy & Marketing and Financial Services practices, based in Mexico City. He is also affiliated with our Vector: Digital Delivery practice.

While with the firm, Luis has worked with clients across the financial services, retail, consumer goods, airlines, oil & gas and telecommunications industries. His client portfolio spans the Americas, Europe, Australia and Africa. 

As an expert in Simple & Digital and the Net Promoter System (NPS), Luis has helped multiple organizations transform their customer experience, value propositions and ways of working, fostering sustainable business growth. He has also led projects on strategy, customer strategy, organizational effectiveness and performance improvement, as well as various due diligence initiatives.

Apart from his client work, Luis is a founding member of the Bain Band in the Mexico City office. He is also the manager of our local alumni program.  

He holds an MBA from Cornell University and a B.S. in Chemical Engineering, summa cum laude, from TEC de Monterrey.

Luis is the co-author of “México en tus Manos,” a source of inspiration for young leaders hoping to make a positive impact on Mexican society.

Outside of work, he enjoys practicing sports, playing music and cooking with his lovely wife and son.

베인에 궁금하신 점이 있으신가요?

베인은 글로벌 리더들이 중요한 이슈를 해결하고 기회를 놓치지 않도록 지원합니다. 고객사와 협력하여 지속되는 변화와 성과를 창출합니다.