Caterina initially joined the firm in 2006 and has since served clients across both the Americas and EMEA. Her client portfolio predominantly includes international retailers and hotels, as well as travel agencies and services.
Her engagements focus on customer-led growth, customer experience transformation and strategy workshopping.
Caterina holds both a master’s degree in general management and an undergraduate degree in business from Università commerciale Luigi Bocconi.
- “How Fashion and Luxury Brands Must Retool for the New World,” Webinar, julho 22, 2020
- “Covid-19 Travel 360 Series: A De-averaged View of the Travel Recovery in Europe, the Middle East and Africa,” Webinar, junho 23, 2020
- “Covid-19: The 2020–21 Impact on Travel,” Webinar, abril 21, 2020
- “Today’s Traveler: Infinite Paths to Purchase,” Brief, novembro 25, 2019