インフォグラフィック The Return of Churn in Telecom Customers use digital channels more and are more likely to switch carriers than during the early days of the pandemic. 著者:Alexandre Mercier, Cory Needle, and Alex M. Dahlke 2021年9月28日 インフォグラフィック The Return of Churn in Telecom en NPS Prism® is a registered trademark of Bain & Company, Inc. 著者 Alexandre Mercier Former Practice Director, New York Cory Needle Alumni, London Alex M. Dahlke Former Expert Partner, Frankfurt Tags 通信