Infographic The Return of Churn in Telecom Customers use digital channels more and are more likely to switch carriers than during the early days of the pandemic. 글 Alexandre Mercier, Cory Needle, and Alex M. Dahlke 2021년9월28일 Infographic The Return of Churn in Telecom en NPS Prism® is a registered trademark of Bain & Company, Inc. 저자 Alexandre Mercier Former Practice Director, New York Cory Needle Alumni, London Alex M. Dahlke Former Expert Partner, Frankfurt 문의하기 태그 텔레콤