Gwendolyn 전문 분야 유통 Net Promoter System® 고객 전략 및 마케팅 Gwendolyn Lim describes three strategies for incumbent banks to defend against new players such as technology firms and challenger banks. Recent Insights “Southeast Asia’s Digital Consumers: A New Stage of Evolution,” Brief, 2022년9월6일 “Bain & Company Partner Gwendolyn Lim on Retail Outlook,” Bloomberg Daybreak Asia, 2021년11월29일, Bloomberg Daybreak Asia “Digital Consumers of Tomorrow, Here Today,” Report, 2020년8월6일 “How Covid-19 Is Changing Southeast Asia’s Consumers,” Report, 2020년6월26일 “Riding the Digital Wave,” Report, 2020년1월14일