Bain x OpenAI
Bain & OpenAI Alliance
Few recent advances in technology have elicited as much interest as generative artificial intelligence.
Now, as early AI adopters move beyond experimentation to scale, our partnership with OpenAI is helping them achieve AI-enabled growth. We bring clarity to the expanding array of use cases and help you realize value, combining OpenAI’s technology with our deep understanding of business strategy and social responsibility.
Generative AI platforms such as ChatGPT, DALL·E, and Codex offer tangible benefits across industries and business functions—hyperefficient content creation, highly personalized marketing, more streamlined customer service operations, to name just a few.
Our OpenAI Center of Excellence, led by a dedicated Bain team, brings deep technical resources equipped to deliver client solutions that leverage OpenAI frontier technology, including multi-modal, real-time and reasoning applications. We combine our extensive industry expertise with OpenAI’s horizontal technology innovations to co-design solutions and deliver breakthrough business value—from pinpointing the generative AI use cases that will create the most value to implementing the capabilities across your operating model, businesses processes, and data assets.
A paradigm-shifting technology is only as powerful as its real-world application. Our partnership delivers the technical and market experience to help you accelerate delivery of AI solutions—then scale them across your organization to achieve transformative results.
Our Experience
Our Experience
As OpenAI’s technology evolves, more use cases will emerge. Already, we’ve worked across industries and business functions to deliver tangible results.
Our AI Sales Representative Copilot gives pharma and medtech reps real-time coaching, customer insights, and automated follow-up, freeing them to focus on building HCP relationships and growing revenue. Meanwhile, the Regulatory Drafting Automation Solution harnesses agentic AI to generate first-draft submissions with unmatched accuracy and full auditability in a secure, collaborative editor that maintains lineage, version history, and source traceability.
Our AI Retail Merchant Assistant embeds AI-driven intelligence throughout the retail workflow, enabling merchants to make faster, data-led decisions and improve productivity significantly. The solution integrates proprietary data with advanced analytics to provide actionable insights and streamline repetitive tasks.
By automating client dialogue and financial literature analysis and generating digital communications, we’ve boosted financial advisers’ productivity and responsiveness to clients. We have also worked with multiple financial services clients to explore and pilot advanced features offered by OpenAI products, unlocking sophisticated use cases that create material impact for our clients’ businesses.
We’re helping leading product and service marketers tap into AI to accelerate and improve content creation, personalization, and testing to boosting productivity and elevating the customer experience. For example, we partnered with Coca-Cola to harness ChatGPT and DALL-E, bringing its brand to life in bold new ways through the groundbreaking “Create Real Magic” campaign.
