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      Bain’s third party vendors

      Bain’s third party vendors

      This list is continuously being updated. Please check this page regularly for the most up-to-date information.

       

      Entity Name

      Subject matter, nature and description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised)

      Sub-processor location(s)

      Address and Contact person's name, position and contact details

      Duration of processing

      Technical and Organisational Measures to be taken by the sub- processor to be able to provide assistance to the exporter / importer

      AgileThought

      Software development and support services

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Agiloft

      Contract and third party management system

       

       

      continuous

       

      Aires

      [to be completed]

      [Due to the nature of the services, Aires will engage other vendors to provide the services. That would however fall under the relationship between the employee and Aires.]

      [to be completed]

      continuous

      [to be completed]

      American Express

      [to be completed]

      2 Dell (now branded NTT) Data Centers - One in Quincy, WA and the other in Cincinatti, OH

       

      [to be completed]

      continuous

      [to be completed]

      Amex GBT

      [to be completed]

      Platform hosted by KDS Neo. Data might be shared with other companies of the Amex GBT group. 2 Dell (now branded NTT) Data Centers - One in Quincy, WA and the other in Cincinatti, OH

       

      [to be completed]

      continuous

      [to be completed]

      Amazon Web Services

      Infrastructure, application or data management services for building and hosting applications and infrastructure

      USA

      [to be completed]

      continuous

      [to be completed]

      AON

       

       

       

       

       

      Anduin

       

       

       

       

       

      Avature

      Recruiting platform

      The Netherlands

       

      continuous

       

      Azure

      Infrastructure, application or data management services for building and hosting applications and infrastructure

       

      USA

      [to be completed]

      continuous

      [to be completed]

      BDO

       

       

       

       

       

      Beeline

       

       

       

       

       

      Brightcove

      [to be completed]

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      DevBridge

      Software development and support services

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Discovery

       

       

       

       

       

      Druva, Inc.

      Data protection and Disaster Recovery, in the Cloud and Datacenters and Governance

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Dynata

      Market research provider

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Echelon Consulting LLC

      Software development and support services

       

      USA

      [to be completed]

      continuous

      [to be completed]

      Echelon BPO Private Limited

      Software development and support services

      India

       

      continuous

       

      Follow Analytics

      Software development and support services

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      FTI Consulting

       

       

       

       

       

      Google

      [to be completed]

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      HireRight

      Background check provider

      Data stored on HireRight servers and backed up on Iron Mountain servers in the USA

      [to be completed]

      continuous

      [to be completed]

      Hubspot

      [to be completed]

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Iconik.io (Iconic Media AB)

       

       

       

       

       

      Inc-Query

      Survey platform and survey coding services

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Indium Software

      Software development and support services

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      KPMG

      SharePoint 2013 Application Platform (SPAP)

      US Data Center, KPMG data centers in Montvale, NJ and Dallas, TX

      [to be completed]

      continuous

      [to be completed]

      LinkedIn

      [to be completed]

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Marketo

      [to be completed]

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Mendix

      Low-Code application development platform

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Mercer

       

       

       

       

       

      Microsoft

      Infrastructure, application or data management services for building and hosting applications and infrastructure

       

      USA

      [to be completed]

      continuous

      [to be completed]

      Mphases

      Software development and support services

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Netquest

      Market Reseach

       

       

       

       

      NGS

       

       

       

       

       

      Okta

      Single sign-on for accounts on bain.com

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Pendo

      Data analytics for Bain tools

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Pymetrics

      [to be completed]

      Hosts data on AWS and Microsoft Azure servers. They use Zendesk (USA) and Magellan (Philippines) for client management

       

      [to be completed]

      continuous

      [to be completed]

      Qualtrics

      Survey platform provider

       

      Germany

      [to be completed]

      continuous

      [to be completed]

      R.R. Donnelley & Sons Company

      Marketing and business communication services

       

       

       

       

      Riverside.fm

      Video recordings platform

      Hosts data on Amazon Web Services, Inc. (USA). They use MongoDB, Inc. (USA) as a program database and Nexmo, Inc. (USA) as a cloud comunication provider.

      Aner Rabinivitz, Data Protection Officer (DPO@riverside.fm)

      continuous

      The ones included in the Data Processing Agreement (Bain’s Data Security Schedule)

      RSM

       

       

       

       

       

      Salesforce

      CRM

      Germany

      [to be completed]

      continuous

      [to be completed]

      SAP Litmos

      Platform provisioning and hosting

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      Superside (Konsus, Inc.)

      Creative services capabilities (Ad agency) design support

      Hosts data on Amazon Web Services, Inc. (USA). In addition, depending on the services, Superside works with specific certain providers. List of sub processors: https://www.superside.com/subprocessors

      Dataprivacy@superside.com

      continuous

      Included in Annex II to the online SCCs.

      Tableau

      Visualisation tool to perform complex visual analysis on large datasets

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      TimeSeries

      Software development and support services

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      TrainedOn

      Provision of workshop agenda and planning services

      Hosts data on Amazon Web Services, Inc. (USA). List of sub processors: https://www.sessionlab.com/support/third-party-service-providers/

      Robert Cserti, Managing Director, support@sessionlab.com

       

      continuous

      The ones included in Annex 2 to the DPA

      Unmind

      Provision of workplace wellbeing platform

      Hosts data on Amazon Web Services, Inc. (Republic of Ireland). Braze (EU), Mailchimp (USA), Twilio (USA), Zendesk (USA), Merge.dev (Multi region) and Auth0 (EU).

      Andrew Lock (DPO), privacy@unmind.com

      continuous

      The ones included in Annex 4 to the DPA.

      Vistra

      Corporate services (to be determined on each of the SOWs)

      Microsoft Azure (US), Salesforce and Evergage (to manage client accounts), Nexonia and Nmbrs and Freshdesk (US) and any other Vistra Partners approved in the SOW.

      General Counsel: privacy@vistra.com 

      continuous

      The ones included in Schedule 4 of the DPA.

      Webflow

      Design, creation and hosting of websites

       

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

      WorkDay

      HR management platform

      Data centers in Ashburn, Virginia; Dublin, Ireland; and Hillsboro, Oregon. List of sub processors: https://www.workday.com/en-us/legal/subprocessors.html

      [to be completed]

      continuous

      [to be completed]

      ZenDesk , Inc.

      Support ticketing services for Bain tools

      USA

      [to be completed]

      continuous

      [to be completed]

      Zoho

      [to be completed]

      [to be completed]

      [to be completed]

      continuous

      [to be completed]

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