Skip to Content
  • Γραφεία

    Γραφεία

    North & Latin America
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe & Africa
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Middle East
    • Doha
    • Dubai
    • Riyadh
    Asia & Australia
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Εγγραφή
  • Επικοινωνία
  • Greece | Elliniká

    Select your region and language

    Global
    • Global (English)
    North & Latin America
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Middle East, & Africa
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asia & Australia
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Κλάδοι
    Main menu

    Κλάδοι

    • Aerospace & Defense
    • Agribusiness
    • Chemicals
    • Construction & Infrastructure
    • Consumer Products
    • Financial Services
    • Healthcare & Life Sciences
    • Industrial Machinery & Equipment
    • Media & Entertainment
      Κλάδοι
      Media & Entertainment
      • Media Lab
    • Metals
    • Mining
    • Oil & Gas
    • Paper & Packaging
    • Private Equity
      Κλάδοι
      Private Equity
      • Due Diligence
      • Exit Planning
      • Firm Strategy & Operations
      • Portfolio Value Creation
    • Social Impact
    • Retail
    • Technology
    • Telecommunications
      Κλάδοι
      Telecommunications
      • Capital Expenditure
      • Telco Digital Transformation
    • Transportation
    • Travel & Leisure
    • Utilities & Renewables
  • Συμβουλευτικές Υπηρεσίες
    Main menu

    Συμβουλευτικές Υπηρεσίες

    • Customer Experience
    • Sustainability
    • Innovation
    • M&A
    • Operations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Strategy
    • AI, Insights, and Solutions
    • Technology
    • Transformation
  • Digital
  • Πληροφορίες
    Main menu

    Πληροφορίες

    • Industry Insights
    • Services Insights
    • Bain Books
    • Webinars
    • Bain Futures
    View all Insights
    Featured topics
    • Artificial Intelligence
    • Managing Inflation
    • Thriving in Uncertainty
    • The Talent Imperative
    • Macro Trends
    • Healthcare Private Equity Report
    • CEO's Guide to Sustainability
    • Technology Report
    • Energy & Natural Resources Report
    • Paper & Packaging Report
    • CEO Insights
    • CFO Insights
    • COO Insights
    • CIO Insights
    • CMO Insights
    View all featured topics
  • Σχετικά με εμάς
    Main menu

    Σχετικά με εμάς

    • What We Do
    • What We Believe
    • Our People & Leadership
    • Client Results
    • Awards & Recognition
    • Global Affiliations
    • Social Impact
    • Sustainability
    • World Economic Forum
    Learn more about Further
  • Careers
    Main menu

    Careers

    • Work with Us
      Careers
      Work with Us
      • Find Your Place
      • Our Work Areas
      • Integrated Teams
      • Students
      • Internships & Programs
      • Recruiting Events
    • Life at Bain
      Careers
      Life at Bain
      • Blog: Inside Bain
      • Career Stories
      • Our People
      • Where We Work
      • Supporting Your Growth
      • Affinity Groups
      • Benefits
    • Impact Stories
    • Hiring Process
      Careers
      Hiring Process
      • What to Expect
      • Interviewing
    FIND JOBS
  • Γραφεία
    Main menu

    Γραφεία

    • North & Latin America
      Γραφεία
      North & Latin America
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe & Africa
      Γραφεία
      Europe & Africa
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Middle East
      Γραφεία
      Middle East
      • Doha
      • Dubai
      • Riyadh
    • Asia & Australia
      Γραφεία
      Asia & Australia
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Εγγραφή
  • Επικοινωνία
  • Greece | Elliniká
    Main menu

    Select your region and language

    • Global
      Select your region and language
      Global
      • Global (English)
    • North & Latin America
      Select your region and language
      North & Latin America
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Middle East, & Africa
      Select your region and language
      Europe, Middle East, & Africa
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asia & Australia
      Select your region and language
      Asia & Australia
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Main menu
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Κλάδοι
    • Κλάδοι

      • Aerospace & Defense
      • Agribusiness
      • Chemicals
      • Construction & Infrastructure
      • Consumer Products
      • Financial Services
      • Healthcare & Life Sciences
      • Industrial Machinery & Equipment
      • Media & Entertainment
      • Metals
      • Mining
      • Oil & Gas
      • Paper & Packaging
      • Private Equity
      • Social Impact
      • Retail
      • Technology
      • Telecommunications
      • Transportation
      • Travel & Leisure
      • Utilities & Renewables
  • Συμβουλευτικές Υπηρεσίες
    • Συμβουλευτικές Υπηρεσίες

      • Customer Experience
      • Sustainability
      • Innovation
      • M&A
      • Operations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Strategy
      • AI, Insights, and Solutions
      • Technology
      • Transformation
  • Digital
  • Πληροφορίες
    • Πληροφορίες

      • Industry Insights
      • Services Insights
      • Bain Books
      • Webinars
      • Bain Futures
      View all Insights
      Featured topics
      • Artificial Intelligence
      • Managing Inflation
      • Thriving in Uncertainty
      • The Talent Imperative
      • Macro Trends
      • Healthcare Private Equity Report
      • CEO's Guide to Sustainability
      • Technology Report
      • Energy & Natural Resources Report
      • Paper & Packaging Report
      • CEO Insights
      • CFO Insights
      • COO Insights
      • CIO Insights
      • CMO Insights
      View all featured topics
  • Σχετικά με εμάς
    • Σχετικά με εμάς

      • What We Do
      • What We Believe
      • Our People & Leadership
      • Client Results
      • Awards & Recognition
      • Global Affiliations
      Further: Our global responsibility
      • Social Impact
      • Sustainability
      • World Economic Forum
      Learn more about Further
  • Careers
    Popular Searches
    • Agile
    • Digital
    • Strategy
    Your Previous Searches
      Recently Visited Pages

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      WSJ's The Experts

      The Case for Companies to Focus on "Micro-Battles"

      The Case for Companies to Focus on "Micro-Battles"

      Engaging in small, achievable battles can elevate an enterprise.

      By James Allen

      • min read

      Article

      The Case for Companies to Focus on "Micro-Battles"
      en

      This article originally appeared on WSJ.com The Experts.

      When founders launch their companies, they often thrive by targeting underserved customers that competitors have ignored. They excel in speed, experimentation and a stream of innovation. But as companies get big and more bureaucratic, internal issues often steal attention from interactions with customers. Senior executives spend more time optimizing functions and negotiating among them. Innovation gets handled centrally, far from the front line. Customers are neither involved nor, in some cases, even welcome.

      And growth slows or even grinds to a halt.

      To counter self-inflicted stall-out, I offer this solution: micro-battles.

      A micro-battle is a discrete, customer-focused initiative that can be pursued by a small team. Micro-battles aim to increase sales by gaining market share or establishing a foothold in a narrow category, or by taking share from a competitor. What’s more, micro-battles allow companies to learn lessons that can be applied to other parts of the business.

      Learn More

      Founder's Mentality

      Fast-growing companies can become global leaders without losing the values that helped them succeed. Bain’s research explores how large incumbents can also reignite their growth by recapturing their Founder’s Mentality®.

      Unfortunately, many companies don’t pursue a micro-battle strategy. On the contrary, they tend to have revenue targets that, largely for accounting reasons, are rolled up by geography, category, brand or product. The result? Broad targets such as “Let’s grow sales of gardening and landscaping equipment on the West Coast by 4%.”

      A micro-battle, by contrast, narrows the aperture: “Let’s win 50% share in Southern California of the do-it-yourself gardener business in cooperative hardware chains, by displacing Bad Trimmer Co.” Defining micro-battles takes work: You have to know the most profitable customer segments, the reasons for their preferences, the channels they use and how your competitors stack up in each area. You must understand the real economic value of these customer segments, and the threats of the most relevant competitors by each sales channel.

      Committing to 50 or so micro-battles over the next six months is very different than debating the mathematical allocation of targets across the entire business. And that’s the point: Micro-battles force everyone to behave like insurgents, focusing only on what is essential to meet a narrow goal. Choosing which micro-battles to pursue involves a discussion about how your company would win each one.

      In the Southern California garden equipment case, for example, that might mean the company needs to win in the most important sales channel—the cooperative’s website. Likewise, executives must be sure that the cooperative’s channel partner stores never run out of stock, so the company can’t even launch an equipment offer until it fully sorts out the logistics.

      Micro-battles also force you to rethink how you organize to sell. I don’t mean a massive top-down reorganization, but rather assembling the right teams for each battle. Start by assigning joint accountability to, say, the global head of midpriced garden trimmers and the account head for DIY cooperatives in California. Next, assign someone from each key central function, such as the supply chain and customer analytics. Both probably work for headquarters, far from the heat of the micro-battle, so they will need to be embedded with the team. The point is to assemble a cross-functional team that will live and fight together.

      With dozens of competitive battles happening around the world, the role of the center must change. Some teams will succeed while others fail, and the center needs to help them all learn quickly. To make the right midcourse adjustments, the center needs to collect and respond to customer, channel and competitive feedback. It should encourage the different teams to share what is working for them.

      For the teams that log initial wins, the center should move fast to scale up both winning propositions (what and where you won) and repeatable models (how you won). The point is to find out what works and do it repeatedly in as many places as possible.

      Waging micro-battles helps a company do several important things:

      Move faster. Micro-battles increase the cadence of the organization by tuning to the pace of the market instead of calendar-based budgeting or planning cycles. I’ve seen successful companies break down micro-battles into 30-day sprints. Executive meetings focus on reviewing dozens of battles in progress, each of which reports every 30 days on missions accomplished or destroyed. That way, executives can adjust resources quickly.

      Raise up the voices of customers. As decision-making switches to micro-battles, the voices of customers dealing with the company’s front line grow louder in executive meetings. Discussions might even center on how to support individual customer negotiations.

      Improve on specific, not general, abilities. This is another way to keep that entrepreneurial mojo, even in a large company. Too often, senior executive teams favor horizontal, internally focused actions like “building a world-class finance function.” Micro-battles reorient the organization to vertical initiatives, such as “winning in garden equipment Southern California.” That vertical goal that might well require having a finance person embedded in the California team, to help out on partnerships with key distributors.

      Micro-battles, with their bias for action, help revive customer-led growth. Senior leaders who empower dozens of teams to wage micro-battles will find that their company, no matter how large, can become an insurgent once again.

      James Allen is co-leader of the global strategy practice at Bain & Company and co-author of  The Founder’s Mentality.

      Authors
      • Headshot of James Allen
        James Allen
        Advisory Partner, London
      Contact us
      Related Consulting Services
      • Strategy
      How We Can Help
      • Bain Micro-battles System®
      Strategy
      The Journey North

      Why are so many fast-growing, disruptive companies able to run circles around larger, slower multinationals?

      More
      Strategy
      Westward Wind: Lost Voices from the Front Line

      As insurgent companies gain scale, they often start focusing on the "average customer" rather than listening to real customers and frontline employees.

      More
      Founder's Mentality
      Roadmap for a Post-Pandemic World

      Bain Partner James Allen shares how CEOs can sustain the speed and adaptability that their organizations uncovered during the crisis.

      More
      Founder's Mentality
      The Magic of Founder-led Companies

      Companies with their founder present performed twice as well as their peers in the S&P 500 over the past decade.

      More
      Bain Micro-battles System®
      New Tool Supports Accelerated Performance Transformation for UK Healthcare Providers

      Improving front-line healthcare performance requires a fresh approach.

      More
      First published in Μάιος 2016
      Tags
      • Bain Micro-battles System®
      • Founder's Mentality
      • Strategy

      How We've Helped Clients

      Springtime for April as a Digital Transformation Takes Root

      Read case study

      Better Forecasts, Less Waste Boost Grupo Bimbo’s Profitability

      Read case study

      How Micro-battles Powered a Brand and Sales Lift at BeautyCo

      Read case study

      Έτοιμοι να μιλήσουμε

      Συνεργαζόμαστε με φιλόδοξους ηγέτες που θέλουν να καθορίσουν το μέλλον και όχι. Όχι να κρυφτούν από αυτό. Μαζί, επιτυγχάνουμε πετυχαίνουμε εξαιρετικά αποτελέσματα.

      Μείνετε μπροστά σε έναν γρήγορα εξελισσόμενο κόσμο. Εγγραφείτε στο Bain Insights, τη μηνιαία μας επισκόπηση των κρίσιμων θεμάτων που αντιμετωπίζουν οι παγκόσμιες επιχειρήσεις

      *Έχω διαβάσει την Πολιτική Απορρήτου και συμφωνώ με τους όρους της.

      Please read and agree to the Privacy Policy.
      Bain & Company
      Επικοινωνήστε μαζί μας Sustainability Accessibility Όροι χρήσης Privacy Cookie Policy Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contact Bain

      How can we help you?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      See all offices