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      Report

      Racial Equity Begins with C-Suite Accountability

      Racial Equity Begins with C-Suite Accountability

      Companies can only achieve DEI goals with explicit commitment from the C-suite and systems that ensure accountability.

      By Julie Coffman, Elyse Rosenblum, Andrea D'Arcy, and Laura Thompson Love

      • min read
      }

      Report

      Racial Equity Begins with C-Suite Accountability
      en

      When it comes to making significant strides in racial equity, many corporate leaders find themselves at a loss for where to begin. And while no company has all of the right answers, we’ve found one practice can harness executives’ natural expertise and serve as a guide: Treat your diversity, equity, and inclusion (DEI) strategy like any other core business strategy.

      Written in collaboration with

      Written in collaboration with

      GoLLogo-200-50.png


      Success requires the leadership team to make an explicit commitment, set clear goals, and assign accountability for outcomes. As with other critical initiatives, setting goals entails defining key metrics of success—such as increased representation of underrepresented talent at every career stage, or improved diverse employee engagement—and making key stakeholders aware of them. Accountability means that someone (or ideally, a combination of people and groups) is ultimately responsible for monitoring outcomes, managing roadblocks, and making necessary adjustments along the way.

      Explore the Report

      10 Proven Actions to Advance Diversity, Equity, and Inclusion

      Our research finds evidence that 10 specific tactics—some common, others underused—are particularly effective at advancing diversity, equity, and inclusion in the workplace.

      Why it works

      As they do with any element of a company’s culture, leaders set the tone on DEI. They have the power and responsibility to institute the right systems to ensure accountability. When a CEO sets the strategy and frequently communicates DEI progress, a company is 6.3 times more likely to have a diverse leadership team—and to be an industry leader.  

      Social accountability—the idea that others are monitoring our actions and may judge them—is a key reason why accountability and transparency improve outcomes. To promote social accountability, some companies implement diversity managers and task forces or councils. The result is a strong improvement in the advancement of diverse and underrepresented talent: On average, companies that establish diversity task forces see a 9% to 30% increase in the representation of white women and minority groups in management within five years.

      The adoption curve

      Despite what appeared to be a wave of corporate statements on racial equity in the six months following the murder of George Floyd, only 18% of the top 1,000 US companies made commitments to improve DEI internally. And while the most sophisticated companies regularly update detailed internal dashboards that home in on a dozen or more indicators of DEI success, they remain the exception rather than the rule.

      Formal accountability structures are also uncommon. Only 20% of medium and large employers have task forces, and just 10% have diversity managers. Executives may not be aware of how effective social accountability can be in helping advance DEI goals, but the profound shift in the way leaders prioritize DEI—from a sideline initiative with limited resources in the past to a business imperative today—makes this the ideal time to set up evidence-based accountability structures.

      Take the Assessment

      How Is Your Company Doing on Its DEI Journey?

      To assess your best opportunities to advance, explore this demo version of the DEI Opportunity Identifier built by Bain & Company and Grads of Life.

      How Intel took action

      To underscore its commitment, transparency, and accountability to DEI goals, Intel publicizes all diversity and equity data. It publishes pay equity data (with voluntarily disclosure of its EEO-1 pay disclosure reports) as well as gender and racial representation at all levels of the organization. The company also releases an annual Diversity & Inclusion report on its website. Critically, Intel links a portion of executive and employee compensation to diversity and inclusion metrics.

      Recently, through its RISE 2030 goals, Intel has doubled down on its commitment to improving equity and increasing representation within the company, announcing bold public initiatives to increase the number of women in technical roles to 40%, double the number of women and underrepresented minorities in senior leadership, and ensure that inclusive leadership practices and accountability are embedded in its culture globally. Additionally, the company has committed to increasing US Black employees in senior-, director-, and executive-level roles by 30% by 2023. Intel’s 2020–2021 Corporate Responsibility report includes specific details on how it plans to meet its goals.

      “2020 has been a transformative year. It is causing us to think differently about the challenges we face as an industry.”

      Dawn Jones, Intel's chief diversity and inclusion officer and vice president of social impact

      In 2020, Intel extended its leadership in this space by cocreating the Alliance for Global Inclusion, a coalition of tech companies committed to publicly sharing their DEI data as well as sharing best practices to track and accelerate their collective progress. Dawn Jones, chief diversity and inclusion officer and vice president of social impact, stated: “2020 has been a transformative year. It is causing us to think differently about the challenges we face as an industry. Open sharing of our data has enabled Intel to both celebrate progress and confront setbacks. It’s our responsibility to keep raising the transparency bar for ourselves and the industry.”

      About Grads of Life

      We work with leading employers to create inclusive talent strategies that deliver both social impact and business benefits. Through our data-driven approach, we help companies understand their current positioning and create customized engagements to help them achieve their goals.

      Further - Our Global Responsibility

      Further is our collective ambition to create a more sustainable, equitable, and inclusive world. A journey to transform businesses and communities for the better.

      • Sources

        Bersin, Josh. “Elevating Equity: The Real Story of Diversity and Inclusion.” Perceptyx, February 11, 2021.

        Dobbin, Frank, Alexandra Kalev, and Erin Kelly. “Diversity Management in Corporate America.” Contexts 6, no. 4 (Fall 2007): 21-27.

        Dobbin, Frank and Alexandra Kalev. “Why Diversity Programs Fail.” Harvard Business Review, July-August 2016.

        Fitzhugh, Earl, JP Julien, Nick Noel, and Shelley Stewart. “It’s time for a new approach to racial equity.” McKinsey & Company. December 2, 2020.

        Hirsh, Elizabeth and Donald Tomaskovic-Devey. “Metrics, Accountability, and Transparency: A Simple Recipe to Increase Diversity and Reduce Bias.” University of Massachusetts, Amherst Center for Employment Equity. Accessed July 27, 2021. 

        Hanleybrown, Fay, Lakshmi Iyer, Josh Kirschenbaum, Sandra Medrano, and Aaron Mihaly. “Advancing Frontline Employees of Color.” FSG & PolicyLink. January 2020.

      The 10 Most Effective DEI Actions

      • Express C-suite commitment and formalize accountability

      • Adopt a skills-first approach to talent acquisition

      • Diversify talent pipelines through work-based experiences

      • Provide family-sustaining wages and benefits

      • Communicate skills-based career pathways

      • Offer voluntary DEI training for all

      • Listen to and learn from experiences of employees

      • Invest resources in cross-training and upskilling

      • Create mentoring and sponsorship programs

      • Build a diverse supply chain

      Authors
      • Headshot of Julie Coffman
        Julie Coffman
        Partner, Chicago
      • Elyse Rosenblum
        Managing Director and Founder, Grads of Life, Boston
      • Headshot of Andrea D'Arcy
        Andrea D'Arcy
        Partner, Boston
      • Laura Thompson Love
        Senior Director, Thought Leadership and Content, Grads of Life, Boston
      Contact us
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      First published in Αύγουστος 2021
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