About Julia Expertise Retail Customer Experience Recent Insights “Letters to Retailers: Executive Agendas to Thrive in Uncertainty,” Retail Holiday Newsletter,Ιανουάριος 2022, Brief “Happy Holidays Are In-Store for Retailers,” Retail Holiday Newsletter,Δεκέμβριος 2021, Brief “The Holidays Are Here, and Shoppers Are Spending,” Snap Chart, Νοέμβριος 2021 “Marketplaces Prepare to Share Amazon’s Holiday Cheer,” Retail Holiday Newsletter,Νοέμβριος 2021, Brief “2021 Holiday Shopping Outlook,” Infographic, Σεπτέμβριος 2021