Senior Specialist, Human Resources

COMPANY OVERVIEW

Bain & Company is one of the world's leading global business consulting firms, serving clients across six continents. It was founded in 1973 on the principle that consultants must measure their success in terms of their clients' financial results. Bain's clients have outperformed the stock market 4 to 1. With offices in all major cities, Bain has worked with over 4,400 major multinational and other corporations from every economic sector, in every region of the world.

POSITION SUMMARY

In this 10-month contractual role, the incumbent will provide HR Generalist support for the delivery of people initiatives for Bain’s Southeast Asia (SEA) Functional Professionals (FP) teams. In this role, you will be looked upon to build a positive environment and provide sound advice to the FP teams across a broad range of tasks across Recruitment, Onboarding/Onboarding, Performance Management, Employee Engagement, Program Management and HR Administrative/Benefits Administration.

RESPONSIBILITIES AND DUTIES

Talent Acquisition:

• Responsible for end-to-end recruitment support across all local FP positions – Agency vendor liaison, LinkedIn sourcing, candidate shortlisting, interview arrangements, documentation, on-boarding, induction
• Work with hiring managers to determine recruitment needs for local FP roles – Initial resume screen, interview, manage reference and background checks, provide salary recommendations for new hires, considering internal equity & market competitiveness
• Work with FP teams and Consulting case teams on temporary staffing needs and manage recruitment vendor contracts and relations
• Engage in medium to long term headcount/capacity planning with functional managers

Onboarding / Offboarding:

• Support and work closely with the Onboarding team for the onboarding of all FP employees to ensure effective integration and training
• Coordinate departure process for all FP employees to ensure smooth transition – Prepare necessary documentation, communicate departure to appropriate stakeholders and perform HRIS entry

Performance Review:

• Responsible for the annual performance calibration work stream end-to-end, including preparation of the calibration materials for the FP Leadership team and own the compensation planning cycle which includes salary benchmarking and compensation administration after the review cycle
• Support the probation, performance, and talent management process, which includes the annual performance review and mid-year promotion cycles
• Support and implement career development plans and apply BDPs from regional offices locally

Insurance & Benefits Program:

• Support the annual insurance renewals/remarketing exercise with insurance broker
• Review, assess and execute employee welfare and awards program
• Respond to employee questions on benefits and resolve claims issues
• Enter benefits data into HR system on a timely basis and prepare monthly payroll report

Employee Engagement:

• Support and suggest levers to create a positive employee experience for FP teams
• Track karma and upkeep talent dashboards within the local FP professionals to be shared during quarterly People Council meetings
• Play a critical role in functional program design and development (e.g. FP Annual Summit, Forums, Mentor program etc.)
• Champion of FP causes and best practices

HR Administration:

• Maintain FP employees’ personnel files to ensure they are kept up to date with all relevant offer letters, contracts, and agreements
• Maintain all FP employees’ information in HRIS
• Leave system management for all FP employees
• Co-ordinate with Finance to ensure smooth payroll delivery
• Development of best in class HR playbook for repeatable processes 

Other duties:

• Perform other duties and projects as assigned/responsibilities dictate and as the business evolves, including but not limited to backup cover for other team members

QUALIFICATIONS / REQUIREMENTS

• Bachelors’ Degree with minimum 5-7 years of HR experience in a fast-paced, high-touch and demanding work environment, preferably with some experience working within the Professional Services industry or within SEA (Singapore, Malaysia, Indonesia, Philippines, Thailand & Vietnam)
• Working knowledge of Workday preferred
• Excellent organization, prioritization and time management skills
• Strong team player
• A dedicated attitude with a strong sense of ownership and high sense of self-awareness and empathy
• Comfortable with ambiguity and degree of autonomy
• Meticulous and detail-orientated
• Maturity and ability to navigate through varied employment regulations and challenges
• Flexibility and willingness to be very hands-on in all aspects of the role
• Enjoy interacting with employees with a keen passion for creating a positive working environment
• Ability to deal appropriately with highly confidential information with tact and diplomacy
• Ability to prioritize and juggle multiple tasks simultaneously
• Excellent communication skills with a strong customer-service mindset
• Possess good interpersonal skills, confidence, and maturity to interact effectively with all levels