Skip to Content
  • Bureaux

    Bureaux

    Amérique du Nord et Amérique du Sud
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe, Moyen-Orient et Afrique
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Asie et Australie
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    Voir tous les bureaux
  • Alumni
  • Presse
  • S’abonner
  • Contacter
  • Canada | Français

    Sélectionnez votre région et votre langue

    Global
    • Global (English)
    Amérique du Nord et Amérique du Sud
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Moyen-Orient et Afrique
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asie et Australie
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Expertises Sectorielles
    Menu principal

    Expertises Sectorielles

    • Aerospace et Défense
    • Agroalimentaire
    • Chimie
    • Infrastructures, BTP et Matériaux de Construction
    • Grande Consommation
    • Services Financiers
    • Santé
    • Engins & Equipements Industriels
    • Media et Divertissement
    • Metals
    • Mining
    • Pétrole & Gaz
    • Papier et Emballage
    • Private Equity
    • Secteur Public
    • Distribution
    • Technologie
    • Télécommunications
    • Transportation
    • Travel & Leisure
    • Utilities & Energies Renouvelables
  • Expertises Fonctionnelles
    Menu principal

    Expertises Fonctionnelles

    • Expérience Client
    • ESG
    • Innovation
    • Fusions et Acquisitions
    • Opérations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Stratégie
    • IA, Perspectives et Solutions
    • Technology
    • Transformation
  • Digital
  • Points de Vue
  • About
    Menu principal

    About

    • Notre Activité
    • Nos Valeurs
    • Nos Collaborateurs et Notre Équipe Dirigeante
    • Notre Impact
    • Prix & Récompenses
    • Partenariats Internationaux
    Further: Our global responsibility
    • Sustainability
    • Impact Social
    • World Economic Forum
    Learn more about Further
  • Carrières
    Menu principal

    Carrières

    • Rejoignez-nous
      Carrières
      Rejoignez-nous
      • Find Your Place
      • Nos domaines d’expertise
      • Equipes multidisciplinaires
      • Étudiants
      • Stages et programmes
      • Événements de recrutement
    • La vie chez Bain
      Carrières
      La vie chez Bain
      • Blog: Inside Bain
      • Récits de carrière
      • Nos collaborateurs
      • Nos bureaux
      • Soutenir votre évolution professionnelle
      • Groupes d’affinités
      • Avantages chez Bain
    • Histoires d’impact
    • Notre processus de recrutement
      Carrières
      Notre processus de recrutement
      • Ce que vous pouvez attendre
      • Entretiens
    Trouver un poste
  • Bureaux
    Menu principal

    Bureaux

    • Amérique du Nord et Amérique du Sud
      Bureaux
      Amérique du Nord et Amérique du Sud
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe, Moyen-Orient et Afrique
      Bureaux
      Europe, Moyen-Orient et Afrique
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Asie et Australie
      Bureaux
      Asie et Australie
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    Voir tous les bureaux
  • Alumni
  • Presse
  • S’abonner
  • Contacter
  • Canada | Français
    Menu principal

    Sélectionnez votre région et votre langue

    • Global
      Sélectionnez votre région et votre langue
      Global
      • Global (English)
    • Amérique du Nord et Amérique du Sud
      Sélectionnez votre région et votre langue
      Amérique du Nord et Amérique du Sud
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Moyen-Orient et Afrique
      Sélectionnez votre région et votre langue
      Europe, Moyen-Orient et Afrique
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asie et Australie
      Sélectionnez votre région et votre langue
      Asie et Australie
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Menu principal
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Expertises Sectorielles
    • Expertises Sectorielles

      • Aerospace et Défense
      • Agroalimentaire
      • Chimie
      • Infrastructures, BTP et Matériaux de Construction
      • Grande Consommation
      • Services Financiers
      • Santé
      • Engins & Equipements Industriels
      • Media et Divertissement
      • Metals
      • Mining
      • Pétrole & Gaz
      • Papier et Emballage
      • Private Equity
      • Secteur Public
      • Distribution
      • Technologie
      • Télécommunications
      • Transportation
      • Travel & Leisure
      • Utilities & Energies Renouvelables
  • Expertises Fonctionnelles
    • Expertises Fonctionnelles

      • Expérience Client
      • ESG
      • Innovation
      • Fusions et Acquisitions
      • Opérations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Stratégie
      • IA, Perspectives et Solutions
      • Technology
      • Transformation
  • Digital
  • Points de Vue
  • Carrières
    Recherches les plus fréquentes
    • Agile
    • Digital
    • Stratégie
    Vos recherches précédentes
      Pages récemment visitées

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Etude

      Stop Wasting Valuable Time!

      Stop Wasting Valuable Time!

      Simple, easily implemented changes in meeting and decision protocol often have big effects.

      Par Michael Mankins and Jenny Davis-Peccoud

      • min

      Etude

      Stop Wasting Valuable Time!
      en

      It’s a few days before your company’s biweekly management meeting, and agenda items are pouring in. The CIO hopes to review plans for an Oracle implementation. The EVP for Europe wants to discuss some disturbing competitive trends in her region. An executive for North America needs to present a major factory-automation proposal. The marketing SVP wants to show some alternatives for a big multimedia campaign, and the CEO himself hopes to discuss a revamp of the annual budgeting process.

      Receiving a draft agenda from his assistant, the CEO reorders it, putting operational items up front so that most of the meeting can focus on strategic issues. Once the meeting begins, however, his plan goes awry. The group has an hour-long debate about the marketing campaign. The discussion of the Oracle system turns into a lengthy gripe session about the IT department. Pressed for time, the group quickly greenlights the factory-automation proposal, postpones consideration of European competition and has an awkward, inconclusive discussion about budgeting. People leave the meeting in a sour mood, complaining about wasting time.

      Top management’s time is one of a company’s scarcest resources. The typical company’s senior executives spend less than three hours a month working together as a team, and usually less than three hours discussing strategic issues. The result? Constant frustration. Poorly considered decisions. Bad investments and missed opportunities. And the trouble isn’t just at the top. Managers throughout large organizations often find their days eaten up by endless, unproductive meetings. They leave work wondering where the time went.

      But it doesn’t need to be this way, because individual leaders can make a difference. Many have learned to manage their meetings to get things done quickly and effectively, with maximum output and minimal time loss. There are seven key techniques:

      1. Separate operations from strategy

      Operational matters require detailed discussion and analysis. Strategy requires a big-picture, forward-looking view. The two mindsets are different, and the two kinds of topics mix poorly. As a leader, you can hold separate meetings for each purpose. The executive board of a major European bank, for instance, once spent its twice-weekly meetings reviewing loans and discussing daily operations. But then competition heated up, and the bank found itself struggling to hit its targets. A new chairman eliminated one of the weekly operations meetings and added a monthly day-long session on strategy, where the board could make significant resource-allocation choices. The result: better, faster decisions, and less wasted time.

      2. Focus meetings on decisions, not discussion

      Simple, easily implemented changes in meeting protocol often have big effects. For example, senior management at Intel makes it standard practice to begin every meeting with a single statement: “The purpose of this meeting is to inform you about X, to discuss Y and to decide on Z,” where Z is a specific, well-defined decision. You’ll find that labeling agenda items in this way encourages people to move the information-only items to pre-reading materials whenever possible, leaving more time for decision making.

      3. Prioritize high-value items

      Management author Stephen Covey famously urged executives to distinguish between the important and the merely urgent, and to ensure that important matters received the attention they merit. A useful tool for identifying important decisions is a decision architecture— essentially, a list of key decisions along each step of a business’s value chain, prioritized by the value at stake and the degree of management attention required. You can create such a list for your unit or function, and then use it as a guide for setting meeting agendas. Without it, the urgent is likely to displace the important.

      4. Move items off the agenda

      You also need a rigorous process for resolving issues, including an unambiguous timetable that details when and how team members will reach a decision and how it will be executed. Bob Walter, the legendary founder and former CEO of Cardinal Health, liked to refer to delay as “the worst form of denial.” Senior managers at his company worked under a strict decision timetable driven from the top.

      5. Demand real choices for each major decision

      It’s said that whenever Henry Kissinger, the former US secretary of state, asked his foreign policy team for alternatives, the team would always present one that led to unconditional surrender to the Soviet Union, a second that led to thermonuclear war and a third—the one the team favored. Ask your teams to present real choices, not false ones. How many times have you sat through an investment proposal knowing there was another viable course of action but not knowing whether it had been considered and rejected?

      6. Introduce a common language for decision roles

      The executive team of a large insurance company found it difficult to make decisions because of the company’s deep-rooted consensus culture. Finally the CEO introduced the RAPID® decision-rights tool, which lets a team assign specific roles to each member. (R is for Recommend, A is for Agree or sign off on, D is for the decision maker and so on.) Once the team was accustomed to the tool, one executive said, “We go into a meeting now and people say, ‘Who has the D?’ and ‘Who has the R?’ It streamlines everything.”

      7. Make decisions stick

      Managers at many companies waste countless hours reviewing and revisiting decisions that should have been made only once. So make a point of summarizing the decisions made at a meeting, along with commitments and to-do’s for follow-up (with deadlines!). Then record these in a decision log and review the follow-up at the next meeting.

      Leaders who recognize the value of time can adopt these practices right now. Once you do, your teams can focus on the most important issues, consider alternatives and make the best choices in the shortest amount of time. And people will leave their meetings not with a sense of frustration but with a sense of accomplishment.

      Michael Mankins leads Bain’s Organization practice in the Americas and is a partner in San Francisco. He is a coauthor of Decide & Deliver: 5 Steps to Breakthrough Performance in Your Organization (Harvard Business Review Press, 2010). Jenny Davis-Peccoud, a partner based in London, leads the Organization practice in Europe, the Middle East and Africa.

      Auteurs
      • Headshot of Michael Mankins
        Michael Mankins
        Partner, Austin
      • Headshot of Jenny Davis-Peccoud
        Jenny Davis-Peccoud
        Partner, Amsterdam
      Contactez-nous
      Expertises fonctionnelles transverses
      • Organisation
      Organisation
      Managing Initiative Overload

      Five guidelines for keeping your head above water—and for making good decisions.

      Voir plus
      Organisation
      When a New Organizational Structure Isn’t Enough: How to Truly Live Your Operating Model

      The goal of any organizational redesign is for people to work differently, but that only happens if leaders invest in changing the work itself.

      Voir plus
      Organisation
      Shift to Vertical: David Haines, Group CEO, Flora Food Group

      What does it take to stay connected to your customers when scale and complexity threaten to pull you away? 

      Voir plus
      Organisation
      Leading with Dynamism: AI and the Future of Top Teams

      In the age of AI, dynamic leadership—not just digital tools—is a true competitive advantage.

      Voir plus
      Organisation
      The Great Talent Recalibration: How Macroeconomic Shifts Are Reshaping the CHRO Agenda

      Insights from Bain’s Chief People Officer Forum with economist Karen Harris, covering geopolitics, automation, demographic decline, and the future of global talent.

      Voir plus
      First published in juin 2014
      Mots clés
      • Organisation

      Comment nous avons aidé nos clients

      A Bold New Strategy Restores a Bank to a Leadership Position

      Lire l’étude de cas

      Centralization boosts performance for an energy giant

      Lire l’étude de cas

      A Regional Operating Model Lifts European Sales for a Medical Device Maker

      Lire l’étude de cas

      Vous souhaitez continuer cette conversation ?

      Nous aidons des dirigeants du monde entier à matérialiser des impacts et des résultats pérennes et créateurs de valeur dans leurs organisations.

      Les points de vue de Bain : notre perspective sur des problématiques auxquelles sont confrontées les entreprises à travers le monde, envoyés chaque mois dans votre boîte de réception. 

      *J’ai lu la politique de confidentialité et j’accepte les conditions.

      Merci de lire notre politique de confidentialité.
      Bain & Company
      Contactez-nous Sustainability Accessibility Conditions d’utilisation Politique de Confidentialité Cookie Policy Mentions Légales Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contacter Bain

      Comment pouvons-nous vous aider ?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      Voir tous les bureaux