How Would Generative AI Be Used in Procurement?

Many chief procurement officers are wondering how to incorporate generative artificial intelligence (AI) into their day-to-day operations, particularly given that many of them have only just started implementing analytical AI and machine learning. In the near term, we see it being useful for activities that require significant research, analysis, and content creation, especially those that rely on external data sources. Ultimately, we see generative AI disrupting all aspects of a procurement organization, from strategy to operations.