Skip to Content
  • Bureaux

    Bureaux

    Amérique du Nord et Amérique du Sud
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe, Moyen-Orient et Afrique
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Asie et Australie
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    Voir tous les bureaux
  • Alumni
  • Presse
  • S’abonner
  • Contacter
  • Canada | Français

    Sélectionnez votre région et votre langue

    Global
    • Global (English)
    Amérique du Nord et Amérique du Sud
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Moyen-Orient et Afrique
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asie et Australie
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Expertises Sectorielles
    Menu principal

    Expertises Sectorielles

    • Aerospace et Défense
    • Agroalimentaire
    • Chimie
    • Infrastructures, BTP et Matériaux de Construction
    • Grande Consommation
    • Services Financiers
    • Santé
    • Engins & Equipements Industriels
    • Media et Divertissement
    • Metals
    • Mining
    • Pétrole & Gaz
    • Papier et Emballage
    • Private Equity
    • Secteur Public
    • Distribution
    • Technologie
    • Télécommunications
    • Transportation
    • Travel & Leisure
    • Utilities & Energies Renouvelables
  • Expertises Fonctionnelles
    Menu principal

    Expertises Fonctionnelles

    • Expérience Client
    • ESG
    • Innovation
    • Fusions et Acquisitions
    • Opérations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Stratégie
    • IA, Perspectives et Solutions
    • Technology
    • Transformation
  • Digital
  • Points de Vue
  • About
    Menu principal

    About

    • Notre Activité
    • Nos Valeurs
    • Nos Collaborateurs et Notre Équipe Dirigeante
    • Notre Impact
    • Prix & Récompenses
    • Partenariats Internationaux
    Further: Our global responsibility
    • Sustainability
    • Impact Social
    • World Economic Forum
    Learn more about Further
  • Carrières
    Menu principal

    Carrières

    • Rejoignez-nous
      Carrières
      Rejoignez-nous
      • Find Your Place
      • Nos domaines d’expertise
      • Equipes multidisciplinaires
      • Étudiants
      • Stages et programmes
      • Événements de recrutement
    • La vie chez Bain
      Carrières
      La vie chez Bain
      • Blog: Inside Bain
      • Récits de carrière
      • Nos collaborateurs
      • Nos bureaux
      • Soutenir votre évolution professionnelle
      • Groupes d’affinités
      • Avantages chez Bain
    • Histoires d’impact
    • Notre processus de recrutement
      Carrières
      Notre processus de recrutement
      • Ce que vous pouvez attendre
      • Entretiens
    Trouver un poste
  • Bureaux
    Menu principal

    Bureaux

    • Amérique du Nord et Amérique du Sud
      Bureaux
      Amérique du Nord et Amérique du Sud
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe, Moyen-Orient et Afrique
      Bureaux
      Europe, Moyen-Orient et Afrique
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Asie et Australie
      Bureaux
      Asie et Australie
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    Voir tous les bureaux
  • Alumni
  • Presse
  • S’abonner
  • Contacter
  • Canada | Français
    Menu principal

    Sélectionnez votre région et votre langue

    • Global
      Sélectionnez votre région et votre langue
      Global
      • Global (English)
    • Amérique du Nord et Amérique du Sud
      Sélectionnez votre région et votre langue
      Amérique du Nord et Amérique du Sud
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Moyen-Orient et Afrique
      Sélectionnez votre région et votre langue
      Europe, Moyen-Orient et Afrique
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asie et Australie
      Sélectionnez votre région et votre langue
      Asie et Australie
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Menu principal
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Expertises Sectorielles
    • Expertises Sectorielles

      • Aerospace et Défense
      • Agroalimentaire
      • Chimie
      • Infrastructures, BTP et Matériaux de Construction
      • Grande Consommation
      • Services Financiers
      • Santé
      • Engins & Equipements Industriels
      • Media et Divertissement
      • Metals
      • Mining
      • Pétrole & Gaz
      • Papier et Emballage
      • Private Equity
      • Secteur Public
      • Distribution
      • Technologie
      • Télécommunications
      • Transportation
      • Travel & Leisure
      • Utilities & Energies Renouvelables
  • Expertises Fonctionnelles
    • Expertises Fonctionnelles

      • Expérience Client
      • ESG
      • Innovation
      • Fusions et Acquisitions
      • Opérations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Stratégie
      • IA, Perspectives et Solutions
      • Technology
      • Transformation
  • Digital
  • Points de Vue
  • Carrières
    Recherches les plus fréquentes
    • Agile
    • Digital
    • Stratégie
    Vos recherches précédentes
      Pages récemment visitées

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Forbes.com

      How Agile Can Bring Innovation to Customers Faster

      How Agile Can Bring Innovation to Customers Faster

      Companies far beyond the tech industry are applying Agile methods to everything from marketing to corporate strategy.

      Par Greg Caimi

      • min

      Article

      How Agile Can Bring Innovation to Customers Faster
      en

      This article originally appeared on Forbes.com.

      When you think of John Deere, you probably picture old-school machines tilling soil in the heartland or mowing a suburban lawn. But you might be surprised to learn that this 179-year-old, Illinois-based manufacturer is using new millennium tactics honed in Silicon Valley to speed innovation.

      About six years ago, Deere’s Global Technology Innovation Network, an internal team tasked with discovering potentially disruptive technology, started schooling its team on Agile methods in a bid to speed up its product development. Now the team can turn an idea into a working prototype in about eight months, a process that used to take a year and a half or more. I recently discussed Deere’s use of Agile in more detail in a recent Bain Brief that I cowrote with my colleagues Darrell Rigby, Steve Berez and Andrew Noble.

      Agile is old hat for IT executives, who have been applying its small-team approach and rapid feedback loops for more than 25 years, and for good reason. Agile methods have more than tripled average success rates in tens of thousands of software development projects. In large, complex projects, Agile’s success rate jumps to six times that of conventional methods. And then there’s the ultimate bonus: The Agile approach leads to higher satisfaction among both employees and customers. Now companies far beyond the tech industry are applying Agile methods to everything from marketing to corporate strategy.

      Here’s an example to help you visualize the power of Agile: Let’s suppose an apparel retailer wants to overhaul its dressing rooms, sensing an opportunity to improve both customer experience and sales. After a series of brainstorming sessions and workshops, the group tasked with the redesign identifies three key features that should define the store’s new dressing rooms:

      • “Magic mirrors” that enable customers to hold up an outfit and see what they’d look like while wearing it, without having to actually try it on.
      • A delivery system that enables customers to select an item from a digital catalog and have it sent directly to their dressing rooms, either immediately or at a prearranged time.
      • Remote stylists who can offer personalized fashion advice via video chat and send recommended items directly to a customer’s dressing room.

      In a conventional development cycle, the engineering department would work on all three features concurrently, so the new dressing room experience could be unveiled at stores all at once (with plenty of fanfare). The company might plan for a two-year cycle, but let’s estimate that the process takes 18 months from start to finish in this scenario. Despite the early finish, grappling with three complex tasks simultaneously would waste 40% of the team’s time on “context switching”—changing gears as engineers jump from working on one feature to another. Interrupting workflow like that forces team members to pause, restart and refocus their problem-solving processes over and over, killing productivity.

      In contrast, an Agile approach would split the project into segments and then prioritize—ruthlessly, if necessary—the key features to develop. The team could then focus entirely on completing one segment at a time.

      To determine priorities, engineers could rank each feature on a scale of 1 to 10, based on its value to the customer or other metrics, such as projected revenue and the resources required to create it. In this case, the team might determine that the digital-catalog delivery system could generate the most revenue with the lowest upfront investment. So the team assigns the delivery system a value of 10.

      The remote stylist function will be slightly harder to design and may not have quite as big an impact on sales, so the team assigns it a value of 7. And the magic mirrors present the biggest technological challenge with perhaps the lowest revenue potential, though they’re sure to wow customers. The mirrors get a value of 5.

      If the engineers deliver all three features simultaneously after 18 months, the company will reap the benefits of each for six months in the two-year cycle. However, if the team takes an iterative, Agile approach, developing each feature independently in successive six-month time frames, they’ll be able to get more use out of the most important feature—the delivery system—rolling it out with a full 18 months remaining in that cycle. The second-most-important feature, the remote stylists, will generate benefits for 12 months, and they’ll get six months out of the magic mirrors. The engineering team also wastes less time and energy switching gears between projects.

      To be sure, Agile won’t succeed without management support and proper implementation. But for companies trying to solve complex problems with unknown solutions in shifting market conditions, Agile can produce similarly excellent results—even outside the IT department.

      For a deeper look at Agile methods, I recommend reading “Agile Innovation.”

      Greg Caimi is a San Francisco-based partner at Bain & Company and leads Bain’s Digital practice in the Americas.

      Auteurs
      • Greg Caimi
        Former Partner, San Francisco
      Contactez-nous
      Expertises fonctionnelles transverses
      • Digital
      Digital
      Agile Innovation

      Agile methods are poised to improve innovation in nearly every function of every business.

      Voir plus
      Digital
      Bain's Darrell Rigby and Scrum's Jeff Sutherland on Agile Innovation

      How organizations can implement lean and iterative management tactics.

      Voir plus
      Digital
      Process Innovation in a Digital World

      As the costs of computing, storage and networking plummet, every area of business can rethink how it delivers value.

      Voir plus
      Digital
      Want More Out of Your AI Investments? Think People First

      To unlock AI’s exponential productivity potential, companies must modernize workflow and workforce in tandem.

      Voir plus
      Digital
      Life Sciences’ AI Momentum Requires a Workforce Redesign

      AI scalers aren't waiting for new talent—they're building it.

      Voir plus
      First published in août 2016
      Mots clés
      • Digital

      Comment nous avons aidé nos clients

      A European Banking Giant Rises to the Fintech Challenge

      Lire l’étude de cas

      A Strategic Separation Enables New Growth for GSK and Haleon

      Lire l’étude de cas

      Omnichannel strategy boosts fashion company

      Lire l’étude de cas

      Vous souhaitez continuer cette conversation ?

      Nous aidons des dirigeants du monde entier à matérialiser des impacts et des résultats pérennes et créateurs de valeur dans leurs organisations.

      Selected for you

      Global Private Equity Report 2026

      Powering forward in a new era: Our annual report examines key trends shaping the dealmaking landscape.

      For you

      Les points de vue de Bain : notre perspective sur des problématiques auxquelles sont confrontées les entreprises à travers le monde, envoyés chaque mois dans votre boîte de réception. 

      *J’ai lu la politique de confidentialité et j’accepte les conditions.

      Merci de lire notre politique de confidentialité.
      Bain & Company
      Contactez-nous Sustainability Accessibility Conditions d’utilisation Politique de Confidentialité Cookie Policy Mentions Légales Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contacter Bain

      Comment pouvons-nous vous aider ?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      Voir tous les bureaux