Skip to Content
  • Bureaux

    Bureaux

    Amérique du Nord et Amérique du Sud
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe, Moyen-Orient et Afrique
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Asie et Australie
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    Voir tous les bureaux
  • Alumni
  • Presse
  • S’abonner
  • Contacter
  • Canada | Français

    Sélectionnez votre région et votre langue

    Global
    • Global (English)
    Amérique du Nord et Amérique du Sud
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Moyen-Orient et Afrique
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asie et Australie
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Expertises Sectorielles
    Menu principal

    Expertises Sectorielles

    • Aerospace et Défense
    • Agroalimentaire
    • Chimie
    • Infrastructures, BTP et Matériaux de Construction
    • Grande Consommation
    • Services Financiers
    • Santé
    • Engins & Equipements Industriels
    • Media et Divertissement
    • Metals
    • Mining
    • Pétrole & Gaz
    • Papier et Emballage
    • Private Equity
    • Secteur Public
    • Distribution
    • Technologie
    • Télécommunications
    • Transportation
    • Travel & Leisure
    • Utilities & Energies Renouvelables
  • Expertises Fonctionnelles
    Menu principal

    Expertises Fonctionnelles

    • Expérience Client
    • ESG
    • Innovation
    • Fusions et Acquisitions
    • Opérations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Stratégie
    • IA, Perspectives et Solutions
    • Technology
    • Transformation
  • Digital
  • Points de Vue
  • About
    Menu principal

    About

    • Notre Activité
    • Nos Valeurs
    • Nos Collaborateurs et Notre Équipe Dirigeante
    • Notre Impact
    • Prix & Récompenses
    • Partenariats Internationaux
    Further: Our global responsibility
    • Sustainability
    • Impact Social
    • World Economic Forum
    Learn more about Further
  • Carrières
    Menu principal

    Carrières

    • Rejoignez-nous
      Carrières
      Rejoignez-nous
      • Find Your Place
      • Nos domaines d’expertise
      • Equipes multidisciplinaires
      • Étudiants
      • Stages et programmes
      • Événements de recrutement
    • La vie chez Bain
      Carrières
      La vie chez Bain
      • Blog: Inside Bain
      • Récits de carrière
      • Nos collaborateurs
      • Nos bureaux
      • Soutenir votre évolution professionnelle
      • Groupes d’affinités
      • Avantages chez Bain
    • Histoires d’impact
    • Notre processus de recrutement
      Carrières
      Notre processus de recrutement
      • Ce que vous pouvez attendre
      • Entretiens
    Trouver un poste
  • Bureaux
    Menu principal

    Bureaux

    • Amérique du Nord et Amérique du Sud
      Bureaux
      Amérique du Nord et Amérique du Sud
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe, Moyen-Orient et Afrique
      Bureaux
      Europe, Moyen-Orient et Afrique
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Asie et Australie
      Bureaux
      Asie et Australie
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    Voir tous les bureaux
  • Alumni
  • Presse
  • S’abonner
  • Contacter
  • Canada | Français
    Menu principal

    Sélectionnez votre région et votre langue

    • Global
      Sélectionnez votre région et votre langue
      Global
      • Global (English)
    • Amérique du Nord et Amérique du Sud
      Sélectionnez votre région et votre langue
      Amérique du Nord et Amérique du Sud
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Moyen-Orient et Afrique
      Sélectionnez votre région et votre langue
      Europe, Moyen-Orient et Afrique
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asie et Australie
      Sélectionnez votre région et votre langue
      Asie et Australie
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Menu principal
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Expertises Sectorielles
    • Expertises Sectorielles

      • Aerospace et Défense
      • Agroalimentaire
      • Chimie
      • Infrastructures, BTP et Matériaux de Construction
      • Grande Consommation
      • Services Financiers
      • Santé
      • Engins & Equipements Industriels
      • Media et Divertissement
      • Metals
      • Mining
      • Pétrole & Gaz
      • Papier et Emballage
      • Private Equity
      • Secteur Public
      • Distribution
      • Technologie
      • Télécommunications
      • Transportation
      • Travel & Leisure
      • Utilities & Energies Renouvelables
  • Expertises Fonctionnelles
    • Expertises Fonctionnelles

      • Expérience Client
      • ESG
      • Innovation
      • Fusions et Acquisitions
      • Opérations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Stratégie
      • IA, Perspectives et Solutions
      • Technology
      • Transformation
  • Digital
  • Points de Vue
  • Carrières
    Recherches les plus fréquentes
    • Agile
    • Digital
    • Stratégie
    Vos recherches précédentes
      Pages récemment visitées

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      American Banker

      Viewpoint: Look - at Amex and Schwab Models - Before Leaping into Corporate Ventures

      Viewpoint: Look - at Amex and Schwab Models - Before Leaping into Corporate Ventures

      Corporate venturing is in fashion. But it is causing a lot of frustration, in part because executives are not going about it right.

      Par John Donahoe, Joe Spinelli and Phil Schefter

      • min

      Article

      Viewpoint: Look - at Amex and Schwab Models - Before Leaping into Corporate Ventures
      en

      Corporate venturing is in fashion. But it is causing a lot of frustration, in part because executives are not going about it right.

      Passive investment by a corporation in a new venture grew 158% a year from 1997 to 2000, following a 2%-a-year decline in the mid-1980s. Active investment to build new businesses, another form of venturing, also grew.

      Yet few corporate managers say they are satisfied with this tool for generating growth. Why? Most of the 350 corporate venturing programs worldwide have foundered.

      In many cases these ventures fail because they stray too far from the corporate parent's core business. Companies invest in unfamiliar fields, and lack the experience needed to conduct effective due diligence. Or the ventures distract managers from their essential duty—managing the core business—and as a result performance for the company as a whole is below par.

      Despite this gloomy trend, the financial sector has generated some rare successes. American Express Co. and Charles Schwab & Co. have established strong core businesses as launchpads for corporate ventures, then pursued opportunities close to that core and applied tough management principles to create profitable businesses.

      Start from a strong, well-defined core business. Before contemplating expanding to new businesses, define the competitive boundaries of your current core business and evaluate its full potential. Then mine that core for all it is worth.

      American Express keeps its 30-plus equity investments in other companies close to the charge card business. Ken Chenault, Amex's new chief executive officer, discussed his company's approach in February at the CEO Forum on Corporate Venturing, sponsored by Bain & Company and Harvard Business School Publishing.

      "Often when people venture, it's because they fear there is no more potential in their core strategies," Mr. Chenault said. "They create a separate group specifically to experiment outside the core. But we believe that all venturing should leverage core assets."

      Stay close to that core... The farther a venture strays from the parent company's core business, the greater the chance it will stumble, or distract management from managing that core.

      At American Express, MarketMile, kicked off in March, explores a new business without detracting from the company's core. Amex invested $17 million, while the electronic marketplace maker Ventro pitched $13 million into MarketMile, an online platform for companies to procure stationery, computers, office equipment, and even temporary staff. American Express hopes its investment will get the company in on the ground floor of new business markets for its core charge card. MarketMile incorporates this card into the exchange's purchasing process.

      ...Or manage the jump to a new one. If your core business is becoming obsolete, corporate venturing can help you direct a successful new business model back through that core, and redefine your business. Consider Charles Schwab's 1995 venture to bring its brokerage business online. The move was an attempt to defend and strengthen its core.

      As E-Trade and other dot-coms began nibbling at its business, Schwab launched eSchwab inside its own walls. By 1997 Schwab was struggling to manage the different price and service levels offered by its two parallel businesses.

      Schwab made a bold decision to transform. It priced all trades at $29.99, giving up revenue and margin in its offline accounts, and the newly named Schwab.com became the centerpiece of all its electronic services.

      Today, 70% of new assets come to Schwab through street-level branches, while about 85% of trades take place online. Both channels are indispensable to sustaining Schwab's rapid, profitable growth.

      Incorporate disciplines from the world of venture capital. Successful private investors have a clear plan for each of their investments. They know what goals the business should pursue and have a strategy for exiting the business when the time is right. Though corporate venturers often have motives beyond the purely financial—such as to test technologies or business models—they can benefit from venture capitalists' detailed approach to due diligence, rigorous financial controls and staged funding.

      American Express makes all its ventures into profit centers, so there can be no financial drains. Mr. Chenault says that corporate venturers' biggest failing is incomplete analysis of the capabilities within a target investment. He said, "Watch out for three things: first, stringent cash management; second, moving to second objectives too early; and third, an immature or incomplete product offering."

      He said American Express failed by jumping in too early—and finding the opportunity small. The margins were weak, the market size was low and the partner had trouble scaling up.

      Inside or outside? Let strategic goals decide. Ventures like MarketMile at American Express—a step away from the core business—are best built outside the company. So, too, are projects that rely on different capabilities from the core. But some ventures that are very close to the core can grow up within the existing business, as Schwab's online brokerage venture did.

      Schwab built eSchwab in-house but ran it like an independent division—with its own profit-and-loss responsibility and its own staff, cordoned off in a separate part of the building to sharpen management focus and insulate against naysayers.

      Is corporate venturing for your company? Chief executive officers are rating profitable growth their No. 1 goal, and corporate venturing has become one important tool for achieving it. Potential venturers should consider a number of questions:

      1. How closely is the opportunity related to the core?
      2. Should we develop the idea inside or outside of the current business?
      3. Should we take outside money or fund it ourselves? Do we have the money?
      4. Do we have the right managers for this business, or should we hire from outside?

      Today, you need to get both the "why" (rationale) and "how" (execution) right to successfully launch a new business and keep it in orbit.

      Mr. Donahoe is worldwide managing director of Bain & Company, a consulting  firm in Boston. Mr. Spinelli is director of Bain's financial services practice, and Mr. Schefter is a Bain & Company vice president.

      Bain Book

      Profit from the Core

      Learn more about how companies can return to growth in turbulent times.

      Synergies sectorielles
      • Services Financiers
      Expertises fonctionnelles transverses
      • Stratégie
      Services Financiers
      Six Threats Demand a New Playbook for Banks in Wealth and Asset Management

      AI, direct-to-consumer models, and the return of local priorities are redrawing industry lines.

      Voir plus
      Services Financiers
      Beyond Payments, the Real Prize in SME Commerce Is Ecosystem Control

      Choices on integration are reshaping how European commerce platforms and payments providers will thrive.

      Voir plus
      Services Financiers
      Stay Relevant, Spark Energy: Pedro Arnt, CEO dLocal

      How can a hyperscaler grow at lightning speed without losing its soul? 

      Voir plus
      Stratégie
      Compete, Evolve, Compete Again

      What does it really take to stay relevant when the world refuses to stand still?

      Voir plus
      Services Financiers
      Rethinking Transformation: Lawrence Lam on Leading Change at Prudential

      Frankie Leung speaks with Lawrence Lam, CEO of Prudential Hong Kong, about organizational transformation and sustaining change through a people-led approach.

      Voir plus
      First published in juin 2001
      Mots clés
      • Services Financiers
      • Stratégie

      Comment nous avons aidé nos clients

      Voluntary Carbon Markets: A Bank Moves Early to Seize the Opportunity

      Lire l’étude de cas

      Lean Six Sigma solves a commercial bank's growth problem

      Lire l’étude de cas

      Bridging the Gap Between Business and Technology

      Lire l’étude de cas

      Vous souhaitez continuer cette conversation ?

      Nous aidons des dirigeants du monde entier à matérialiser des impacts et des résultats pérennes et créateurs de valeur dans leurs organisations.

      Les points de vue de Bain : notre perspective sur des problématiques auxquelles sont confrontées les entreprises à travers le monde, envoyés chaque mois dans votre boîte de réception. 

      *J’ai lu la politique de confidentialité et j’accepte les conditions.

      Merci de lire notre politique de confidentialité.
      Bain & Company
      Contactez-nous Sustainability Accessibility Conditions d’utilisation Politique de Confidentialité Cookie Policy Mentions Légales Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contacter Bain

      Comment pouvons-nous vous aider ?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      Voir tous les bureaux