Recepcionist (Exclusive for People with Disabilities - PWD/PCD)

This is an exclusive position opened for professionals with disabilities.

WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list  and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

At Bain, we are committed to creating an inclusive environment where everyone can thrive and do their best work. We actively encourage applications from People with Disabilities (PWD) and are committed to providing an accessible recruitment process and workplace. We believe exceptional teams are built by bringing together people with diverse backgrounds, perspectives, and experiences.

WHO YOU’LL WORK WITH
You'll join our Office Services team in São Paulo and serve as the first point of contact for clients, candidates, visitors, vendors, and Bain employees. You will work closely with internal teams across the office to ensure a welcoming environment and support the smooth day-to-day operations of one of Bain's busiest locations.

WHERE YOU’LL FIT WITHIN THE TEAM
As a Receptionist, you will play a key role in creating an outstanding experience for everyone who visits our São Paulo office. Combining hospitality, organization, and professionalism, you'll support front desk operations while coordinating a variety of administrative and workplace services activities.

WHAT YOU’LL DO

• Welcome clients, candidates, visitors, vendors, and employees with professionalism and exceptional customer service 
• Manage visitor registration and coordinate building access with security teams 
• Answer phone calls and emails, directing inquiries to the appropriate contacts 
• Provide assistance to both Portuguese- and English-speaking visitors 
• Coordinate meeting room setup, catering, coffee breaks, and logistics for meetings and office events 
• Manage visitor badges and support office access procedures 
• Receive, organize, and distribute mail, packages, and deliveries 
• Coordinate maintenance requests and liaise with external service providers 
• Maintain reception records, office directories, and distribution lists 
• Welcome Bain employees visiting from other offices 
• Ensure reception and common areas remain organized and presentable 
• Maintain strict confidentiality when handling company information 
• Provide administrative support to the Office Services team as needed 
  
  

ABOUT YOU

Must Have:

• High school diploma required; technical or bachelor's degree is a plus 
• Previous experience in reception, customer service, facilities, or administrative support roles 
• Intermediate to advanced English proficiency, with the ability to communicate confidently with international visitors 
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint 
• Strong communication and interpersonal skills with a hospitality mindset 
• Excellent organizational skills and attention to detail 
• Ability to manage multiple priorities while maintaining a professional and welcoming presence 
• High level of discretion and commitment to confidentiality 
  
  

Nice to Have:

• Experience in professional services, hospitality, or corporate office environments 
• Additional language skills 
  
  

WORKING MODEL
This role is an on-site position and requires working in the office Monday through Friday during regular business hours.