Forbes.com
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This article originally appeared on Forbes.com. Connected consumer devices have captured the attention of the media, but the market for the Internet of Things (IoT) in enterprise and industrial sectors is poised be much larger—around $300 billion annually by 2020 compared to half that for consumer technology, according to research by Bain & Company. Industrial applications for the Internet of Things may not be as visible in most people’s daily lives, but they are typically more complex than those in the consumer realm. Many industrial applications operate large physical devices, and failure carries greater risk. Consider robotic arms in an automotive factory or valves in an oil refinery. The technology operates in real-time and it cannot simply stop operating without serious safety consequences. “Blue screens” are just not acceptable in industrial environments. This difference may help give an edge to the IoT programs of industrial giants like GE, Siemens and Bosch, which are investing billions in technology and acquisitions. These industrial leaders are capitalizing on their deep industrial knowledge, moving from the equipment layer up the stack into software and analytics, as they aim to build platforms that become the standard operating systems for heavy industry. Bosch’s IoT platform, for example, gathers and analyzes metrics that help measure quality and optimize production in real time. These platforms have real-time capabilities and a fail-safe mode built in from the start, and their roots lie in mission-critical industrial systems that can pose significant risks and physical danger if they fail. Enterprise solution vendors like SAP and Oracle are also developing platforms that make it easier to integrate IoT data into their existing enterprise resource planning (ERP), supply chain and other traditional software solutions. These analytics leaders are trying to stay ahead of the demand of their customers, who see digitalization expanding from the office to the factory floor or retail outlet. Some telecommunications companies are developing platforms that capitalize on their life-cycle management capabilities. Telcos have the deep experience necessary to connect and manage millions of devices, including maintenance, upgrades and decommissioning. With life-cycle management as a baseline, telcos want to extend their platforms to offer sector-specific solutions to industrial and commercial businesses. Network equipment vendors such as Cisco are adding functions like authentication, security and analytics to their appliances to improve their value proposition. Based on the opportunities available and the direction set by market leaders, industrial companies have at least three clear options for choosing platforms, depending on their starting point, ambition and capabilities.
For technology providers who want to supply the tools to these industrial customers, the equation is just as complex, but several imperatives are emerging.
It may take years to develop and scale a platform, but now is the time to make investment decisions and choose the right partners, as industrial companies define their digital strategy and their ambitions for the Internet of Things. Peter Bowen is a partner with Bain & Company in Chicago. Asit Goel and Michael Schallehn are partners in Bain’s Silicon Valley office. All three work with Bain’s Global Telecommunications, Media and Technology practice. |