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Even before the pandemic most companies were pursuing an automation agenda. Now it has rocketed up the priority list, not only as a way to reduce costs but to increase resiliency, reengage with customers and more. Bain Partner Michael Heric and Blue Prism CCO Jon Theuerkauf discuss how the pandemic has put automation front and center as C-level executives plan their recovery strategies.
First published in Ιούνιος 2020
