A partnership between Bain + NRF
Retail is being reshaped by fundamental changes in macro trends, consumer preferences, and technology advancements which have several critical supply chain implications including:
- Should we rely more on our store network to favor flexible fulfilment (e.g. develop BOPIS, ship from store)?
- Should we develop a best-in-class return management capability?
- Should we invest in analytics to build a competitive advantage vs. simply be at par with peers?
Retailers need to set a clear supply chain strategy and path forward or they will likely be left behind. But, even the best executives get stuck on how to approach and handle the increasing pressure and lack data to inform key business decisions.
The National Retail Federation (NRF) and Bain are partnering to identify the most reliable, forward-looking KPIs and benchmarks with the following objectives:
- Provide participants with reliable benchmark data, relevant context, and key quantitative and qualitative insights relevant for strategic decision making today, starting with ~40 Modern Supply Chain Metrics
- Ruthlessly maintain participants’ data confidentiality
- Ensure low investment for participants, with significant benefits
Participation Benefits
Participation Benefits
There are many benefits to participating in the Modern Supply Chain Metrics study.
Data informing key Supply Chain decisions
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Benchmarks helping inform ~12 critical business decisions
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Report with quantitative and qualitative insights based on benchmarks and in-depth interviews
Networking amongst a senior community of retailers
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Access to Bain’s supply chain experts to exchange views on the future of retail
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Invitation to attend a benchmarking session at a peer-to-peer forum to debrief survey results
Priority access to insights outside of Supply Chain
If successful, we may undertake additional studies in other business areas:
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Extensive database of disguised benchmarks for free
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Key insights helping redefine target P&L shape and investment posture
How it works
How it works
All participants need to do is complete the Supply Chain survey and in return, receive data and insights relevant to their business.
About Bain & NRF
About Bain & NRF
Bain & Company is a global consultancy with deep retail expertise and experience developing large scale confidential data sharing forums.
The National Retail Federation (NRF) is the world’s largest retail trade organization. Its members include department stores, specialty, discount, catalog, internet, and independent retailers, chain restaurants, and grocery stores.
Contact Us
Contact Us
Thanks for your interest. How can we help?
If you have any questions, would like to learn more, or are interested in participating in the Modern Supply Chain Metrics study, please contact us.