Brief Order Fulfillment: Delivering on the E-Promise Order Fulfillment: Delivering on the E-Promise Flawless fulfillment is a key driver of customer retention and long-term profitability. By Miles Cook, Darrell Rigby and Julian Chu Μαΐου 01, 2000 min read Brief Order Fulfillment: Delivering on the E-Promise Progress: en Flawless fulfillment is a key driver of customer retention and long-term profitability. Download PDF Tags Consumer Products Retail