Skip to Content
  • Offices

    Offices

    North & Latin America
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe & Africa
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Middle East
    • Doha
    • Dubai
    • Riyadh
    Asia & Australia
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Subscribe
  • Contact
  • Argentina | Español

    Select your region and language

    Global
    • Global (English)
    North & Latin America
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Middle East, & Africa
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asia & Australia
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Industries
    Main menu

    Industries

    • Aeroespacial y Defensa
    • Agroindustria
    • Químicos
    • Construcción e Infraestructura
    • Productos de Consumo
    • Servicios Financieros
    • Salud y Ciencias de la Vida
    • Maquinaria y Equipo Industrial
    • Medios y Entretenimiento
      Industries
      Medios y Entretenimiento
      • Media Lab
    • Metales
    • Minería
    • Petróleo y Gas
    • Papel y Empaque
    • Private Equity
      Industries
      Private Equity
      • Due Diligence
      • Exit Planning
      • Firm Strategy & Operations
      • Portfolio Value Creation
    • Sector Público y Social
    • Retail
    • Tecnología
    • Telecomunicaciones
      Industries
      Telecomunicaciones
      • Capital Expenditure
      • Telco Digital Transformation
    • Transporte
    • Viajes y Turismo
    • Servicios Públicos y Energías Renovables
  • Consulting Services
    Main menu

    Consulting Services

    • Customer Experience
    • Sustainability
    • Innovation
    • M&A
    • Operations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Strategy
    • AI, Insights, and Solutions
    • Technology
    • Transformation
  • Digital
  • Insights
    Main menu

    Insights

    • Industry Insights
    • Services Insights
    • Bain Books
    • Webinars
    • Bain Futures
    View all Insights
    Featured topics
    • Tariff Response
    • Artificial Intelligence
    • Thriving in Uncertainty
    • Executive Conversations
    • Macro Trends
    • M&A Report
    • Healthcare Private Equity Report
    • Paper & Packaging Report
    • Technology Report
    • CEO's Guide to Sustainability
    • CEO Insights
    • CFO Insights
    • COO Insights
    • CIO Insights
    • CMO Insights
    View all featured topics
  • About
    Main menu

    About

    • What We Do
    • What We Believe
    • Our People & Leadership
    • Client Results
    • Awards & Recognition
    • Global Affiliations
    Further: Our global responsibility
    • Sustainability
    • Social Impact
    • World Economic Forum
    Learn more about Further
  • Carreras
    Main menu

    Carreras

    • Trabaja con Nosotros
      Carreras
      Trabaja con Nosotros
      • Find Your Place
      • Nuestras Áreas de Trabajo
      • Equipos Integrados
      • Estudiantes
      • Internships & Programs
      • Eventos de Reclutamiento
    • La Vida en Bain
      Carreras
      La Vida en Bain
      • Historias Profesionales
      • Nuestra Gente
      • Dónde Trabajamos
      • Apoyando tu Crecimiento
      • Grupos de Afinidad
      • Beneficios
    • Impact Stories
    • Nuestro Proceso
      Carreras
      Nuestro Proceso
      • Qué Esperar
      • Entrevistas
    FIND JOBS
  • Offices
    Main menu

    Offices

    • North & Latin America
      Offices
      North & Latin America
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe & Africa
      Offices
      Europe & Africa
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Middle East
      Offices
      Middle East
      • Doha
      • Dubai
      • Riyadh
    • Asia & Australia
      Offices
      Asia & Australia
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Subscribe
  • Contact
  • Argentina | Español
    Main menu

    Select your region and language

    • Global
      Select your region and language
      Global
      • Global (English)
    • North & Latin America
      Select your region and language
      North & Latin America
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Middle East, & Africa
      Select your region and language
      Europe, Middle East, & Africa
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asia & Australia
      Select your region and language
      Asia & Australia
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Main menu
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Industries
    • Industries

      • Aeroespacial y Defensa
      • Agroindustria
      • Químicos
      • Construcción e Infraestructura
      • Productos de Consumo
      • Servicios Financieros
      • Salud y Ciencias de la Vida
      • Maquinaria y Equipo Industrial
      • Medios y Entretenimiento
      • Metales
      • Minería
      • Petróleo y Gas
      • Papel y Empaque
      • Private Equity
      • Sector Público y Social
      • Retail
      • Tecnología
      • Telecomunicaciones
      • Transporte
      • Viajes y Turismo
      • Servicios Públicos y Energías Renovables
  • Consulting Services
    • Consulting Services

      • Customer Experience
      • Sustainability
      • Innovation
      • M&A
      • Operations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Strategy
      • AI, Insights, and Solutions
      • Technology
      • Transformation
  • Digital
  • Insights
    • Insights

      • Industry Insights
      • Services Insights
      • Bain Books
      • Webinars
      • Bain Futures
      View all Insights
      Featured topics
      • Tariff Response
      • Artificial Intelligence
      • Thriving in Uncertainty
      • Executive Conversations
      • Macro Trends
      • M&A Report
      • Healthcare Private Equity Report
      • Paper & Packaging Report
      • Technology Report
      • CEO's Guide to Sustainability
      • CEO Insights
      • CFO Insights
      • COO Insights
      • CIO Insights
      • CMO Insights
      View all featured topics
  • About
    • About

      • What We Do
      • What We Believe
      • Our People & Leadership
      • Client Results
      • Awards & Recognition
      • Global Affiliations
      Further: Our global responsibility
      • Sustainability
      • Social Impact
      • World Economic Forum
      Learn more about Further
  • Carreras
    Popular Searches
    • Agile
    • Digital
    • Strategy
    Your Previous Searches
      Recently Visited Pages

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Article

      Becoming a Scale Insurgent

      Becoming a Scale Insurgent

      The firms that have succeeded at becoming both big and fast are leading the way into a new business era.

      By James Allen, James Root, and Andrew Schwedel

      • min read
      }

      Article

      Becoming a Scale Insurgent
      en

      No corporate leader today has missed the call for companies to become nimbler, more innovative and faster moving. But while most leaders have a clear idea about what they need to do, they are finding the how to be more elusive.

      This puzzle affects both traditional incumbents and disruptive challengers—the Amazons, Alibabas and Googles—which have become incumbents in their own right. It is equally relevant to the generation of insurgents following behind.

      The question for companies competing amid constant disruption is how to combine the scale of an incumbent with the speed of an insurgent: how to be both big and fast. The few firms succeeding so far—we call them scale insurgents—are leading the way into a new business era.

      At the heart of what scale insurgents do well is the lost art of business building. Business building is more than innovation. It requires setting up all the go-to-market systems behind the innovation, creating a profit pool and a model to capture an outsize share of the market. Some companies seem to be serial business builders: Amazon, for instance, in online retail, marketplace services, web services, logistics, devices and next, perhaps, health services.

      Why is business building becoming a lost art? After studying hundreds of companies around the world, we believe that much of the problem lies in the system of professional management that has been at the center of the firm for the last hundred years.

      This is not a simple critique of bureaucracy. In fact, the system of professional management has been remarkably successful. It emerged to institutionalize and sustain the success of a founder’s vision. Its functions are essential: to build competitive advantage through smart decisions on where to play and how to win; to deliver the benefits of scale as the organization grows; to develop the routines and ways of working that will perpetuate the company; and to manage risk.

      The thinking and habits of the professional management system are deeply ingrained in many business leaders. But for all its strengths, the system is too rigid for the emerging era. Scale insurgents today must compete on scale and speed. Yet professional managers are programmed to prioritize scale over speed.

      Managing a global supply chain, for example, is usually more efficient than managing multiple country-level supply chains. But adapting global supply chains to changing customer tastes in a particular market is difficult and slow. Conflicts are bumped up to the top of the organization—often the only place where they can be resolved—and decisions must then travel back down again.

      That sort of slow, deliberative process leaves companies poorly equipped to cope with the accelerated metabolism of global markets. Also, the old incremental-growth playbook—opening a new country, selling additional products to current customers, and so on—is reaching a point of diminishing returns in a world with few large untapped markets and more formidable domestic competitors, especially in China and India.

      The winning paradigm for the new era is already emerging. Its defining characteristic is the ability—in fact, the requirement—to be fast and innovative…at scale.

      Since the Alfred P. Sloan era at General Motors, organizations staffed by professional managers have managed growth by adding layers, span breakers, functions, strategic business units and centers of excellence. The standard deal for talent has been, “Execute well and we will reward you with a promotion into management.”

      In the era of scale insurgency, this system is too slow, too unresponsive and too unappealing to a generation that aspires to a greater sense of purpose in their firm.

      This doesn’t mean the professional managers should disappear. Some managers will still determine strategy, allocate resources to meet strategic goals, and build the systems to promote and scale innovation. Dialing up the speed of execution, however, will require displacing the professional manager from the center of the organization. Firms will need fewer managers—perhaps far fewer—and their roles will be different. Rather than spending their days shuffling information, allocating resources, creating routines and issuing instructions to subordinates, they will need to support those in the firm’s mission-critical roles: the people who execute, innovate or work directly to deliver the firm’s promise to its customers.

      No matter your starting point, now is the time to ask how your firm can become a scale insurgent.

      James Allen is a senior partner in Bain’s Global Strategy practice based in London, and the former global leader of the practice. James Root is a Bain partner based in Hong Kong and chairman of Bain Futures. Andrew Schwedel is a Bain partner in New York and coleads the firm’s Macro Trends Group.

      Authors
      • Headshot of James Allen
        James Allen
        Advisory Partner, London
      • Headshot of James Root
        James Root
        Partner, Hong Kong
      • Headshot of Andrew Schwedel
        Andrew Schwedel
        Partner, New York
      Related Consulting Services
      • Business Strategy
      Firm of the Future
      Using Micro-battles to Build a Business of the Future

      The next generation of winning firms will be big and fast. Micro-battles can help companies get there.

      Read more
      Firm of the Future
      AI and Power: A Marriage of Necessity

      Tech and utilities are an unlikely pair, but how well they balance data center electricity demand and finite energy resources will have huge implications.

      Read more
      Business Strategy
      Lean Strategy: Make Smarter Moves, Faster

      Bain's Michael Mankins and Thomas Sweet, former CFO of Dell Technologies, share how a lean strategy framework accelerates smarter decision-making and enhances performance.

      Read more
      Firm of the Future
      How to Feed AI’s Hunger for Power

      The explosive growth of artificial intelligence will need a lot of electricity from a utility industry that hasn’t seen demand grow for 20 years.

      Read more
      Business Strategy
      Tariff Response: What You Need to Know

      Bain's Karen Harris and Hernan Saenz discuss the lasting impact of tariffs, what leading companies are doing to adapt, and the strategic moves to make for success.

      Read more
      First published in marzo 2019
      Tags
      • Business Strategy
      • Firm of the Future

      How We've Helped Clients

      A Steel Company Seeks to Regain Market Leadership

      See more related case studies

      A Conglomerate Charts a New Global Strategy

      See more related case studies

      A Location Intelligence Solution Fuels RestaurantCo’s Bold Footprint Expansion

      See more related case studies

      Want to continue the conversation

      We help global leaders with their organization's most critical issues and opportunities. Together, we create enduring change and results

      Bain Insights. Our perspectives on critical issues global businesses face in today's challenging environment, delivered monthly.

      *I have read and understand Bain’s Privacy Notice.

      Please read and agree to the Privacy Policy.
      Bain & Company
      Contact us Sustainability Accessibility Terms of use Privacy Modern Slavery Act Statement Cookie Policy Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contact Bain

      How can we help you?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      See all offices