We have limited Spanish content available. View Spanish content.

Insights

Bain Books

Bain Books

A collection of our best thinking on strategy, management, organization and more.

Winning on Purpose

The Unbeatable Strategy of Loving Customers

The companies with the highest Net Promoter Score℠ in their industry have delivered 2x the returns of the stock market overall in the last decade. Why?

Learn More  

Doing Agile Right

Transformation Without Chaos

Agile has the power to transform work - but only if it's implemented the right way.

Order Now

Learn more

Time, Talent, Energy

Time, Talent, Energy

Overcome Organizational Drag and Unleash Your Team's Productive Power

By managing their people's time, talent and energy with as much discipline as they do their financial capital, managers can create a virtuous circle of high performance.

Learn more

Founder's Mentality

The Founder's Mentality

How to Overcome the Predictable Crises of Growth

Bain research shows that 85% of the challenges to growth are internal. But companies can become global leaders without losing the values that helped them succeed.

Learn more

Repeatability

Repeatability

Build Enduring Businesses for a World of Constant Change

Is radical reinvention the key to winning in today’s fast-paced world? The results of some of the world’s best performing companies say no.

Learn more

The Ultimate Question 2.0

The Ultimate Question 2.0

How Net Promoter Companies Thrive in a Customer-Driven World

A No. 1 best seller, The Ultimate Question 2.0 showcases leading brands that are using the Net Promoter System® to revolutionize the customer experience.

Learn more  

Decide & Deliver

Decide & Deliver

Five Steps to Breakthrough Performance in Your Organization

Great organizations turn decision management a potent competitive weapon.

Learn more

Profit from the Core

Profit from the Core

A Return to Growth in Turbulent Times

One timeless strategic precept—building market power in a well-defined core—remains the most viable platform for successful expansion.

Learn more

Winning in Turbulence

Winning in Turbulence

What moves do you need to make now to ensure your company's survival—and its future success?

Learn more

The Breakthrough Imperative

The Breakthrough Imperative

How the Best Managers Get Outstanding Results

Mastering four laws means mastering the basics of great management.

Learn more

Lessons from Private Equity Any Company Can Use

Lessons from Private Equity Any Company Can Use

Six basic disciplines give private equity firms an edge, but any company can master them.

Learn more

Unstoppable

Unstoppable

Finding Hidden Assets to Renew the Core and Fuel Profitable Growth

Any company whose growth formula is reaching a limit can transform itself to become truly unstoppable.

Learn more

The Ultimate Question

The Ultimate Question

Driving Good Profits and True Growth

Leading firms rigorously measure Net Promoter statistics to transform ordinary customers into promoters.

Learn more  

Mastering the Merger

Mastering the Merger

Four Critical Decisions That Make or Break the Deal

Most major acquisitions fail—yet it's nearly impossible to build a world-class company through organic growth alone. What do successful dealmakers do differently?

Learn more

Beyond the Core

Beyond the Core

Expand Your Market Without Abandoning Your Roots

Only one in five growth initiatives succeed. Leading CEOs know how to find the best avenues for growth—without damaging the heart of the firm.

Learn more

Aligning the Stars

Aligning the Stars

How to Succeed When Professionals Drive Results

What separates the best professional firms from their less successful competitors? Leaders create and sustain alignment in four key areas.

Learn more

Loyalty Rules!

Loyalty Rules!

How Today's Leaders Build Lasting Relationships

Superior leaders use six bedrock principles of loyalty to take the high road in business—the only road that leads to lasting success.

Learn more

The Loyalty Effect

The Loyalty Effect

The Hidden Force Behind Growth, Profits, and Loyalty

Even a small improvement in customer retention can double profits in your company.

Learn more