Skip to Content
  • Offices

    Offices

    North & Latin America
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe & Africa
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Middle East
    • Doha
    • Dubai
    • Riyadh
    Asia & Australia
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Subscribe
  • Contact
  • Argentina | Español

    Select your region and language

    Global
    • Global (English)
    North & Latin America
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Middle East, & Africa
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asia & Australia
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Industries
    Main menu

    Industries

    • Aeroespacial y Defensa
    • Agroindustria
    • Químicos
    • Construcción e Infraestructura
    • Productos de Consumo
    • Servicios Financieros
    • Salud y Ciencias de la Vida
    • Maquinaria y Equipo Industrial
    • Medios y Entretenimiento
      Industries
      Medios y Entretenimiento
      • Media Lab
    • Metales
    • Minería
    • Petróleo y Gas
    • Papel y Empaque
    • Private Equity
      Industries
      Private Equity
      • Due Diligence
      • Exit Planning
      • Firm Strategy & Operations
      • Portfolio Value Creation
    • Sector Público y Social
    • Retail
    • Tecnología
    • Telecomunicaciones
      Industries
      Telecomunicaciones
      • Capital Expenditure
      • Telco Digital Transformation
    • Transporte
    • Viajes y Turismo
    • Servicios Públicos y Energías Renovables
  • Consulting Services
    Main menu

    Consulting Services

    • Customer Experience
    • Sustainability
    • Innovation
    • M&A
    • Operations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Strategy
    • AI, Insights, and Solutions
    • Technology
    • Transformation
  • Digital
  • Insights
    Main menu

    Insights

    • Industry Insights
    • Services Insights
    • Bain Books
    • Webinars
    • Bain Futures
    View all Insights
    Featured topics
    • Tariff Response
    • Artificial Intelligence
    • Thriving in Uncertainty
    • Executive Conversations
    • Macro Trends
    • Private Equity Report
    • M&A Report
    • Healthcare Private Equity Report
    • Paper & Packaging Report
    • Technology Report
    • CEO Insights
    • CFO Insights
    • COO Insights
    • CIO Insights
    • CMO Insights
    View all featured topics
  • About
    Main menu

    About

    • What We Do
    • What We Believe
    • Our People & Leadership
    • Client Results
    • Awards & Recognition
    • Global Affiliations
    Further: Our global responsibility
    • Sustainability
    • Social Impact
    • World Economic Forum
    Learn more about Further
  • Carreras
    Main menu

    Carreras

    • Trabaja con Nosotros
      Carreras
      Trabaja con Nosotros
      • Find Your Place
      • Nuestras Áreas de Trabajo
      • Equipos Integrados
      • Estudiantes
      • Internships & Programs
      • Eventos de Reclutamiento
    • La Vida en Bain
      Carreras
      La Vida en Bain
      • Blog: Inside Bain
      • Historias Profesionales
      • Nuestra Gente
      • Dónde Trabajamos
      • Apoyando tu Crecimiento
      • Grupos de Afinidad
      • Beneficios
    • Impact Stories
    • Nuestro Proceso
      Carreras
      Nuestro Proceso
      • Qué Esperar
      • Entrevistas
    FIND JOBS
  • Offices
    Main menu

    Offices

    • North & Latin America
      Offices
      North & Latin America
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe & Africa
      Offices
      Europe & Africa
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Middle East
      Offices
      Middle East
      • Doha
      • Dubai
      • Riyadh
    • Asia & Australia
      Offices
      Asia & Australia
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Subscribe
  • Contact
  • Argentina | Español
    Main menu

    Select your region and language

    • Global
      Select your region and language
      Global
      • Global (English)
    • North & Latin America
      Select your region and language
      North & Latin America
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Middle East, & Africa
      Select your region and language
      Europe, Middle East, & Africa
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asia & Australia
      Select your region and language
      Asia & Australia
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Main menu
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Industries
    • Industries

      • Aeroespacial y Defensa
      • Agroindustria
      • Químicos
      • Construcción e Infraestructura
      • Productos de Consumo
      • Servicios Financieros
      • Salud y Ciencias de la Vida
      • Maquinaria y Equipo Industrial
      • Medios y Entretenimiento
      • Metales
      • Minería
      • Petróleo y Gas
      • Papel y Empaque
      • Private Equity
      • Sector Público y Social
      • Retail
      • Tecnología
      • Telecomunicaciones
      • Transporte
      • Viajes y Turismo
      • Servicios Públicos y Energías Renovables
  • Consulting Services
    • Consulting Services

      • Customer Experience
      • Sustainability
      • Innovation
      • M&A
      • Operations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Strategy
      • AI, Insights, and Solutions
      • Technology
      • Transformation
  • Digital
  • Insights
    • Insights

      • Industry Insights
      • Services Insights
      • Bain Books
      • Webinars
      • Bain Futures
      View all Insights
      Featured topics
      • Tariff Response
      • Artificial Intelligence
      • Thriving in Uncertainty
      • Executive Conversations
      • Macro Trends
      • Private Equity Report
      • M&A Report
      • Healthcare Private Equity Report
      • Paper & Packaging Report
      • Technology Report
      • CEO Insights
      • CFO Insights
      • COO Insights
      • CIO Insights
      • CMO Insights
      View all featured topics
  • About
    • About

      • What We Do
      • What We Believe
      • Our People & Leadership
      • Client Results
      • Awards & Recognition
      • Global Affiliations
      Further: Our global responsibility
      • Sustainability
      • Social Impact
      • World Economic Forum
      Learn more about Further
  • Carreras
    Popular Searches
    • Agile
    • Digital
    • Strategy
    Your Previous Searches
      Recently Visited Pages

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Mint

      Consumer goods makers need to take stock

      Consumer goods makers need to take stock

      Now that the global downturn has caught up with Asian markets, multinational and local firms alike are feeling the threat of slower growth.

      By Vivek Gambhir and Mike Booker

      • min read

      Article

      Consumer goods makers need to take stock
      en

      Asia's fast growing emerging markets such as India and China have been good to multinational consumer goods trailblazers such as Coca-Cola Co. Unilever NV Colgate-Palmolive Co. and PepsiCo Inc. that now earn up to 20% of their total revenues from the region. The rising tide has lifted local firms, too, benefiting everyone from Chinese health food maker Celestial NutriFoods Ltd to Indian personal care products firm Godrej Consumer Products Ltd. But now that the global downturn has caught up with them, multinational and local firms alike are feeling the threat of slower growth. Across Asia, consumer products firms have been revising their rosy 2009 plans—and experiencing déjà vu. Those who emerge winners will be the firms best able to use the lessons learnt in previous troubled times: the Asian financial crisis of 1997–98, the Internet bust of 2001–02, and the SARS scare of 2003.

      In the 1997–98 crisis, consumption shrank 7–8%. Today, such shrinkage is already happening across Asia. In India, consumer products firms were buffeted by rising commodity prices in the first half of 2008 and were quick to raise prices to maintain margins or counter margin compression. While the industry as a whole has not experienced any significant slowdown, it has witnessed increasingly thrifty customers moving to lower price products over the past six months to balance household budgets. At the back end, they are tightening credit terms for distributors and looking for more efficiencies in the supply chain.

      But there's good news amid the strengthening headwinds. If previous Asian recessions are anything to go by, consumer goods may be one of the least affected sectors. The markets recognize this: Equity indices for fast moving consumer goods in some parts of Asia are down far less than overall market indices, which have fallen as much as 70%. Moreover, downturns represent an opportunity for changes in market leadership. About 24% more firms moved from the back of the pack to the front in the 2001 downturn compared with the subsequent period of economic calm, according to an eight-year study by Bain & Co. that analysed the net profit margins and sales growth of at least 2,500 companies.

      For Indian consumer goods firms, happy tidings are coming from the countryside. The average per capita income in rural areas has risen on the back of strong farm output over the past four years, expanding the purchasing power of people in villages and semi-urban towns. The resultant growth in spending-fuelled by a government rural employment guarantee scheme, higher crop prices and a multi-billion-dollar loan waiver for farmers-has boosted the sales of colour TV sets, cellphones, soaps and shampoos. It has also offset the drop in sales in urban areas as the general slowdown deepens.

      Consumer products companies that aim to be ahead of the pack when the economy picks up will have to find ways to tap-and further expand—this burgeoning rural demand. However, the immediate priority for many is to cut fixed and variable costs. They are now slashing overheads built on assumptions of high growth. That's what Procter and Gamble Co. (P&G) did in 2001–02: streamline its supply chain, eliminate divisional overlap, reduce capital spending, outsource some operations and divest brands. It cut operating costs as a share of sales to 82% in 2003 from 88% in 2001, and its operating margins increased to 18% in 2003 from 12% in 2001. The cost cutting has put P&G in a strong position to weather the current downturn. Earnings grew 9% in the first quarter of fiscal 2009, and the company has significantly outperformed both the Standard and Poor's 500 and the Dow Jones Industrial Average.

      One big opportunity for many firms is to take advantage of some commodities that are now down by as much as 50% from their peaks. But firms need to act quickly. Global food maker Nestlé SA is already ahead of the game. It revised recipes, replacing high-price commodities with cheaper ones while using the changes to refresh products. It also saved by buying directly from farmers, investing in machinery that ensured bottles were filled precisely and exiting from the less profitable business of making basic wholesale products such as tomato puree. The firm increased its global profit margin to 14% in 2007 from 13% in 2006.

      In addition to reducing costs, top performers in previous troubled periods were quick to refocus offerings and adjust price and promotion—to catch the down traders, stimulate demand and weed out unprofitable products. Winning firms also took a hard look at key channel partners to strengthen their route to market. Reviewing its distribution and sales strategy helped accelerate the turnaround of a multinational tobacco firm in Asia following the Asian crisis.

      Finally, in a downturn, consumer goods firms can invest to leapfrog competition.

      Downturns bring many merger and acquisition (M&A) opportunities. In the four years prior to the Asian crisis, only three M&A deals took place among consumer goods firms in China, India and South-East Asia. That number ballooned to 43 in the subsequent four years, including company-defining deals such as Groupe Danone's acquisition of mineral water business Robust in China. Indian firms such as Godrej and Marico Ltd are similarly on the lookout for acquisitions in Asia and Africa. At home, Dabur India Ltd's recent acquisition of a majority stake in Fem Care Pharma Ltd underlines how some Indian consumer product firms are actively looking to capitalize on turbulence to strengthen their market positions.

      Vivek Gambhir is a partner of Bain & Co. based in New Delhi and heads the firm's India consumer products practice. Mike Booker, a Bain & Co. partner based in Singapore, heads Bain's Asia-Pacific consumer products practice.

      Related Industries
      • Consumer Products
      Consumer Products
      US Consumer Health Update

      Consumers at every income level entered the year on weaker footing, with the downside risks continuing to grow.

      Read more
      Consumer Products
      El nuevo consumidor chileno

      El consumidor chileno ha desarrollado un comportamiento adaptativo y maduro frente a la incertidumbre económica, ajustando su poder de compra con cautela y sin renunciar a su bienestar ni a su planificación personal.

      Read more
      Consumer Products
      Insurgent Q&A: Chomps Cofounder Rashid Ali

      “Our retail expansion story isn’t about taking share—it’s about growing the category.”

      Read more
      Consumer Products
      Retailers Have a Secret Weapon in AI-Powered Shopping: Trust

      US consumers would be more comfortable with AI buying on their behalf if a familiar retailer were involved.

      Read more
      Consumer Products
      Shift to Vertical: David Haines, Group CEO, Flora Food Group

      What does it take to stay connected to your customers when scale and complexity threaten to pull you away? 

      Read more
      First published in enero 2009
      Tags
      • Consumer Products

      How We've Helped Clients

      A Food Company’s Bold Play to Restore Margin and Growth

      See more related case studies

      A Consumer Products Giant Accelerates Its Sustainability Agenda

      See more related case studies

      Designing a Sales Compensation Plan Based on an Unusual Metric

      See more related case studies

      Want to continue the conversation

      We help global leaders with their organization's most critical issues and opportunities. Together, we create enduring change and results

      Selected for you

      Global Private Equity Report 2026

      Powering forward in a new era: Our annual report examines key trends shaping the dealmaking landscape.

      For you

      Bain Insights. Our perspectives on critical issues global businesses face in today's challenging environment, delivered monthly.

      *I have read and understand Bain’s Privacy Notice.

      Please read and agree to the Privacy Policy.
      Bain & Company
      Contact us Sustainability Accessibility Terms of use Privacy Modern Slavery Act Statement Cookie Policy Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contact Bain

      How can we help you?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      See all offices