Dry Powder: The Private Equity Podcast
Previously on Dry Powder, David Toms, the head of research at Hg, took us inside the firm’s early experiments with generative AI. Today on the show, we’ll see how generative AI fits into Hg’s investment model and how the firm is fundamentally rethinking the way it prices and packages software.
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“At our software leadership event,” David says, “we had one of the largest software and service companies in the world, a C-suite speaker from there, who stood up and said, ‘Per user, per month pricing is dead.’”
Software has been priced on a usage model—how many seats and how intensively are you using it?—pretty much since the inception of the industry. But if you can measure the value that a customer is going to get from software, David argues, you can radically rethink the pricing model.
“The real game changer is when it’s results-based payment,” he says.
In addition to pricing, David explains how Hg decides to scale AI-driven products and features across the European continent, and how the firm spurs a friendly competition between its management teams.
The Private Equity Podcast
In our podcast series, Bain's Hugh MacArthur interviews leading experts on the trends and opportunities that will redefine the private equity industry.
First published in diciembre 2024