Infographic

US Grocers: Assessing Customer Advocacy during Covid-19

Warehouse clubs strengthen in our annual survey of shoppers’ willingness to recommend grocery retailers, but pickup services stumble.

By Lisa Koetter and Stephanie Koszyk

Infographic

US Grocers: Assessing Customer Advocacy during Covid-19
en
Authors
  • Headshot of Lisa Koetter
    Partner, Boston
  • Headshot of Stephanie Koszyk
    Practice Area Director (spanish), Dallas
First published in octubre 2020
Tags

How We've Helped Clients

A Grocery Giant Enjoys the Fruits of a Successful Merger Integration

See more related case studies

A Global Retailer Transforms Technology and Data to Conquer the Digital Future

See more related case studies

Global expansion boosts supermarket earnings and growth

See more related case studies

Want to continue the conversation

We help global leaders with their organization's most critical issues and opportunities. Together, we create enduring change and results

Contact Bain

How can we help you?

See all offices