Senior Associate/Consultant, PYXIS Commercial and Operations

WHAT MAKES US A GREAT PLACE TO WORK

Bain & Company is one of the world's leading global business consulting firms, serving clients across six continents. It was founded in 1973 on the principle that consultants must measure their success in terms of their clients' financial results. Bain's clients have outperformed the stock market 4 to 1. With offices in all major cities, Bain has worked with over 4,000 major multinational and other corporations from every economic sector, in every region of the world.

Pyxis is Bain’s alternative data & analytics arm acquired in 2019. We are an industry-leading market intelligence firm that allows B2C firms (both Bain and non-Bain clients) understand their business using a combination of our best-in-class alternative data portfolio and Bain proprietary insights. Pyxis has seen tremendous growth since being acquired (~100% YoY revenue growth) and now supports over 50 unique datasets across 35+ countries. We are now looking to build out our data capabilities and expand our client portfolio.

WHERE YOU’LL FIT WITHIN THE TEAM

Position Summary

The Senior Associate, Pyxis Commercial and Operations plays a key supporting role in the commercial growth of Pyxis by coordinating client-facing activities, supporting go-to-market execution, assisting with marketing content, and ensuring the smooth delivery of client onboarding and subscription services. Reporting to the Manager, Commercial and Operations, the Senior Associate will collaborate across sales, customer success, product, and marketing to help drive the success of Pyxis.

WHAT YOU’LL DO

• Support Go-To-Market Execution (30%)
  • Coordinate execution of go-to-market plans for Pyxis subscription and direct-to-client services, under guidance from leadership
  • Assist with preparation of pitch materials and demos for Bain case teams and external clients
  • Track performance of commercial initiatives using tools like Hubspot; flag data for leadership review
  • Maintain records of channel partner contacts and support logistics for referral-based business development
  • Utilize and maintain AI-tools for commercial outreach (e.g., custom GPTs for drafting relevant insights materials and emails)

Contribute to Product and Commercial Enablement (30%)

• Support product enablement efforts by coordinating with Product and Engineering teams to launch updates and features
• Gather and summarize client feedback to inform internal discussions on product development
• Assist in development of internal and external product collateral
• Participate in product training sessions and ensure client-facing teams have access to up-to-date materials
• Identify opportunities to leverage OpenAI/ChatGPT technology across our product portfolio

Support Customer Success efforts for external clients (25%)

• Coordinate onboarding logistics for new clients, including meeting scheduling, documentation, and access setup
• Draft recurring client updates based on data provided by delivery teams
• Track renewal timelines and support the renewal process by preparing draft proposals and coordinating meetings
• Collect and share feedback from clients through structured templates

Support and execute on Pyxis’ marketing strategy across specific verticals (internal and external clients) (15%)

• Draft or update content for Pyxis marketing campaigns (LinkedIn, newsletters, email outreach, etc.)
• Coordinate with Bain Marketing to execute approved campaigns across channels
• Manage updates to the Pyxis website, including content changes and coordination with design team
• Support event logistics and co-marketing activities with partners

ABOUT YOU

Qualifications

Education - Undergraduate degree in business, analytics, or related field

Experience

•    3+ years of experience in a professional work setting

•    Experience working with cross-functional teams, preferably in a data-driven or tech-enabled environment 

•    Familiarity with CRM tools, collaboration tools, and marketing platforms is a plus

Knowledge, Skills, and Abilities

•    Strong attention to detail and ability to track multiple concurrent projects

•    Clear written and verbal communication

•    Strong organizational and coordination skills

•    Commercial acumen and a client-service mindset

•    Ability to work both independently and within a team structure

ABOUT US

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 63 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a gold rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 2% among other consulting firms. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.