Expert Consultant, Technology Delivery

Applications must be submitted in English to be considered

WHAT MAKES US A GREAT PLACE TO WORK 

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. 

WHO YOU’LL WORK WITH 

You’ll join our Technology Delivery experts within the Enterprise Technology team, part of Bain’s digital capabilities practice. In this multidisciplinary group, you’ll help clients modernize their tech strategy, architecture, and systems -- aligning technology with business goals to drive efficiency, agility, and innovation. You’ll develop enterprise-wide solutions, optimize cloud and data architectures, and integrate AI to enable scalable end-to-end digital transformations.  

WHERE YOU’LL FIT WITHIN THE TEAM 

As an Expert Consultant, Technology Delivery, you will support the day-to-day delivery of technology transformation initiatives, helping translate strategic recommendations into practical, operational results. You will take ownership of critical workstreams, working closely with clients and cross-functional teams to manage scope, timelines, risks, and business outcomes. You will also apply strong analytical and project management skills to identify issues, develop insights, and contribute to actionable recommendations. Your work will help ensure efficient execution and drive measurable improvements in clients’ processes, platforms, and overall performance. 

WHAT YOU’LL DO 

End-to-End Transformation Delivery 

• Participate in end-to-end technology and digital transformation projects, solving the most pressing needs of our clients focusing primarily on the delivery and operationalization of strategic initiatives to achieve significant outcomes 
• Support initiatives and assist in project management processes and activities, standards and governance to ensure project delivers value according to timeline and quality standards 
• Move the client to action; develop a plan to implement the strategic recommendations; manage the execution 

Project Management & Performance Oversight 

• Establish and implement PMO tools such as Microsoft Project, ServiceNow, LeanIX from inception, guiding the team through onboarding to ensure seamless project operations and efficiency 
• Monitor and evaluate project performance against key metrics, including scope, schedule, budget, and quality, and take corrective actions as necessary 
• Collaborate with project teams to document and communicate project progress, risks, and issues effectively 

Analytical Rigor & Insight Development 

• Manage and ensure execution of quantitative and qualitative analyses of business processes 
• Identify issues, create hypotheses and execute analysis; translate data into meaningful insights; present recommendations to key decision makers 
• Research the client organization and industry; interview, conduct focus groups and facilitate workshops with client employees, management teams and other stakeholders 

Client Communication & Capability Development 

• Help in preparing and refining of project deliverables, including comprehensive reports, workshop materials, and compelling business proposals, ensuring alignment with project objectives and client expectations 
• Stay informed about industry trends, emerging technologies, and best practices in project management to enhance expertise and contribute to client engagements 

ABOUT YOU 

Education 

• Required: Bachelor's degree preferably in Business Administration, Computer Science / Engineering, Information management or other tech-related fields  
• Preferred: Courses in digital/tech transformation  

Experience 

• Fluency in English (written and spoken) 
• 4+ years of experience in consulting, a start-up or other business environment, preferably within the Tech industry is beneficial but not required 

Knowledge, skills and abilities 

• Sound knowledge in IT operating models, enterprise architecture, cloud, process excellence, and business integration 
• Knowledge of project management methodologies and best practices in program management, process improvement, and risk management to deliver tangible results and value through project management expertise 
• Good knowledge of best practices in process improvement and risk management to deliver tangible results and deliver value 
• Adept at bridging software and systems expertise with business leadership requirements 
• Experience using specific project management tools in large IT transformations such as Microsoft Project, ServiceNow, LeanIX 
• Familiarity with project management methodologies and best practices in program management, process improvement, and risk management 
• Ability to assist in preparing and presenting project deliverables to key decision-makers, articulating insights and recommendations clearly 
• Knowledge within Tech B2B specific context 
• Demonstrated strong verbal and written communication skills, effective collaboration, organizational, and problem-solving skills 
• Effective management and working skills, fostering collaboration and ensuring successful execution of project tasks and objectives 
• Robust analytical skillset, with organized and deadline-driven ways of working 
• A solid team player who’s also an independent thinker 
• Self-motivated and able to work under pressure and on a tight timeline