Snap Chart

Companies That Earn Customers’ Loyalty Outperform With Investors

Net Promoter Score℠ leaders in the US excel in shareholder return as well as revenue and operating income growth.

Par Joanna Zhou, Richard Hatherall, Phil Sager, Daniel Möllerhenn, et Anna Krementz

  • First published on octobre 18, 2024

Snap Chart

Companies That Earn Customers’ Loyalty Outperform With Investors
en
Auteurs
  • Practice Director
  • Headshot of Richard Hatherall
    Advisory Partner, Sydney
  • Headshot of Phil Sager
    Partner
  • Headshot of Daniel Möllerhenn
    Advisor, Frankfurt
  • Headshot of Anna Krementz
    Vice President, NPS Prism
Contactez-nous
Mots clés

Comment nous avons aidé nos clients

A Digital-First Bank Finds a Customer-Driven Path to Profitability

Lire l’étude de cas

An Omnichannel Redesign Helps Transform a Bank’s Customer Experience

Lire l’étude de cas

An Automaker Reinvents Customer Experience with a Focus on Key Episodes

Lire l’étude de cas

Vous souhaitez continuer cette conversation ?

Nous aidons des dirigeants du monde entier à matérialiser des impacts et des résultats pérennes et créateurs de valeur dans leurs organisations.