À propos de Gwendolyn Expertise Distribution Net Promoter System® Stratégie Client et Marketing Gwendolyn Lim describes three strategies for incumbent banks to defend against new players such as technology firms and challenger banks. Recent Insights “Southeast Asia’s Digital Consumers: A New Stage of Evolution,” Etude, 6 septembre 2022 “Report: Southeast Asia leads in adoption of new technologies; expected to maintain projected growth in face of global headwinds,” Press release, 6 septembre 2022 “Bain & Company Partner Gwendolyn Lim on Retail Outlook,” Bloomberg Daybreak Asia,29 novembre 2021, Bloomberg Daybreak Asia “Digital Consumers of Tomorrow, Here Today,” Rapport, 6 août 2020 “How Covid-19 Is Changing Southeast Asia’s Consumers,” Rapport, 26 juin 2020