We have limited Spanish content available. View Spanish content.

Gwendolyn Lim

Alumni,

Sobre Gwendolyn

Gwendolyn Lim describes three strategies for incumbent banks to defend against new players such as technology firms and challenger banks.

Ready to talk?

We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks and Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.